Capita plc have announced it has secured a five-year agreement to deliver front-line customer support services…
Category: – Outsource
CC33 Announce New Values to Boost Employee Wellbeing
Sheffield contact centre CC33 has unveiled its updated company values and people promises to mark Mental…
go-centric Launches New Values with New Innovation Hub
go-centric launches new values as it throws open the doors of new innovation hub National contact…
Ventrica appoints Iain Banks as new Chief Executive Officer
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment…
CCMA Good Practice Guide to Contact Centre Outsourcing
CCMA Good Practice Guide: A Good Practice Guide to Contact Centre Outsourcing With customer service…
Arvato Secure Contact Centre Contract Extension
Arvato Secure Contact Centre Contract Extension with Premium Automotive Group Arvato CRM Solutions has secured a…
Sigma Connected & Vanquis Mark 10-year Milestone
Sigma Connected and Vanquis mark 10-year milestone with new customer service contact centre contract A business…
CC33 Announce Charity Partnership with Cash for Kids
CC33 announce charity partnership with Cash for Kids with ambitious £10,000 fundraising goal Leading Sheffield-based contact…
ResQ Announce New Business Development Director
ResQ, the leading outsourced contact centre specialist, has announced the appointment of Clive Burnham as Business…
Senior Appointments at CC33 Sheffield Contact Centre
Sheffield contact centre CC33 go from strength to strength with four senior appointments CC33 is pleased…
Europa Contact Centre 2022 A Pivotal Growth Year
Europa Contact Centre, the multi-channel outsource contact centre, has recruited three new starters as part of…
Ascensos Plans for Second Contact Centre in Turkey
Motherwell-headquartered contact centre outsource company Ascensos has announced the opening of its second base in Turkey…
Sensée Expands Its Senior Management Team
Sensée expands senior management team as interest in home-based CX Outsourcing builds momentum Sensée, the work-from-home…
Interact Mark 10 Years & Create of 100 Contact Centre Jobs
Interact marks 10 years with the creation of 100 UK contact centre jobs Interact is a…
Ascensos Recruitment Drive at Motherwell Contact Centre
A leading Scottish customer service outsourcing firm Ascensos has announced an expansion of its headquarters and…
TTEC EMEA Wins at Global Sourcing Association Awards
TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021 TTEC Holdings,…
VeriCall Listed on Educational Hub & Win Contact Centre Awards
VeriCall Listed on Leading Procurement Portal The Educational Hub & Wins Two More Gold Awards for…
go-centric Expands Wordforce to more than 1,000 across UK
Glasgow-based contact centre go-centric has rapidly expanded its workforce and now has more than 1,000 employees.…
Ventrica on Crown Commercial Services Framework
Ventrica secures place as a supplier on Government’s Crown Commercial Services Framework Ventrica, a leading European…