Financial Services Sector Drives UK Outsourcing to record period Strong business investment between January and June…
Category: – Outsource/BPO
Yonder Provides Fundraising Preference Service Telephone Support
Yonder Digital Group provides new Fundraising Preference Service telephone support The Fundraising Regulator has appointed Yonder…
Rated People Extends Contact Centre Partnership with Carpeo
The UK’s leading online marketplace, Rated People, has announced it is extending its contact services partnership…
British Airways to Outsource to Outsourcer Capita?
Capita have confirmed that it is in discussion with British Airways to form an ‘exclusive agreement’…
Yonder Digital Group Delivers Top-Class Member Engagement
Yonder Digital Group delivers top-class member engagement to ICAEW – The Institute of Chartered Accountants in…
EC Outsourcing Make Senior Appointments after Rapid Expansion
EC Outsourcing Make Senior Appointments after Rapid Expansion for North East company Growing North East contact…
Capita – 20 years of RSPCA Contact Centre Management
Capita set to reach nearly 20 years of RSPCA contact centre management The Royal Society for…
Grosvenor Services Group Best Outsourced Collections Provider
Grosvenor Services Group named best outsourced collections provider Grosvenor Services Group, a part of specialist outsourced…
Ascensos to Open Contact Centre on Isle of Wight
Ascensos, the Scottish based outsource contact centre, have announced that it will open a contact centre…
Firstsource Solutions Recognised As Investor In people
Firstsource Solutions, a leading customer experience expert and employer of 5,000 people in the UK, has…
ResQ Contact Centre Achieves Full Ofcom Compliance
ResQ become the world’s first contact centre to achieve full Ofcom compliance Following the launch of…
Electric Ireland appoint Echo Managed Services
Electric Ireland appoints customer contact specialist Echo Managed Services to boost engagement and improve customer experience…
Strongest Quarter in Five years for Private Sector Outsourcing
Strongest quarter in five years for private sector outsourcing market Outsourcing spend among UK businesses rises…
FCA Authorisation Granted to Carpeo Contact Centre
FCA Direct Authorisation Granted to Contact Services Business,Carpeo As part of planned growth and business development,…
CallCare Dials Up Yorkshire Presence with Aquisition
The Call Centre Group, the parent company of the UK’s leading call centre service specialist CallCare,…
Webhelp and Honeybee Revolutionise Contact Centre Operations
honeybee, a pioneer set to transform the way people buy and sell, has today announced a…
Global Contact Centre Outsourcing Market 2017-2021
Global Contact Centre Outsourcing Market – Procurement Market Intelligence Report 2017-2021 – Research and Markets Research…
Renault and Arvato Expand Award-Winning Partnership
Business process outsourcing provider Arvato has expanded its award-winning partnership with Renault UK, securing a new…
Kura Select Liverpool 1st Contact Centre Outside Scotland
Kura selects Liverpool City Region for its first contact centre outside of Scotland – Creating up…