– mplsystems’ intelligentDesktop helps agents handle calls from multiple social housing brands within Together Housing Group…
Category: – Case Study
Mind Candy deploys Eptica’s multichannel platform
The Eptica solution will support 80 million online Moshi Monsters players and eStore customers as well…
Synthetix assist Acas Helpline to assist 5,000 customers each week
Workplace experts, Acas, have launched a new service called Helpline Online. Multi-channel customer service software company…
Scottish Friendly Assurance launch web self-service with Synthetix
Scottish Friendly, one of the largest mutual societies in the UK and winner of the Financial…