North East Contact Centre Awards, organised by Sunderland Live, and celebrates the successes of the North…
Category: – Awards
Geoffrey Insurance triumphs at Customer Service Awards 2016
Geoffrey Insurance is celebrating after being named the ‘Best Small Contact Centre’ in the UK, gaining…
Content Guru Triumphs at Comms National Awards 2016
Content Guru Triumphs at Comms National Awards 2016 The Content Guru (CG) team was delighted to…
Equinity & Dekra Finalists at ECCCSA Awards 2016
Equinity and Dekra named Finalists for ECCCSA Awards 2016 – Business Systems’ customers secured their spot…
Aspect Named Leader Contact Centre Interaction
Aspect Software named a leader in Contact Centre Interaction Management for Large Contact Centres by independent…
Content Guru Presented with Queen’s Award for Enterprise
Lord Lieutenant of Berkshire Presents Content Guru with a Queen’s Award for Enterprise On 29th September,…
Winners Announced at the 2016 National Planning Awards
Twelve Winners announced at the 2016 National Planning Awards Twelve individuals and teams were recognised on…
Contact Centre Fraud – The Case for Voice Biometrics
Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses the issue of telephone fraud in…
Infinity CCS and Webhelp Finalists in Engage Awards
Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the ‘Best Use of…
Noble Systems Receive Frost & Sullivan Market Share Award
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fourth Consecutive Year Customer Contact…
Webhelp Nominated for Two 2016 Engage Awards
Webhelp receives two nominations for the 2016 Engage Awards Leading global customer experience and business process…
The Forum Awards – and the Winners are…..
Winners of the 2016 Quality & Customer Experience and Data, Analytics & Insight Awards were announced…
Webhelp UK Celebrate Excellence at Annual Star Awards
Webhelp celebrated the dedication and commitment of its colleagues at the company’s annual Star Awards (Thursday…
Webhelp Receive Hat Trick of Nominations at NOA
Webhelp, the leading global customer experience and business process outsourcing company, has received three nominations for…
UK Power Networks Nominated for Two ECCCSA Awards
UK Power Networks nominated for two awards at European Contact Centre and Customer Service Awards (ECCCSA)…
Aspect Recognised by Frost & Sullivan WFO Global Co. of the Year
Aspect Software recognised by Frost & Sullivan as the Workforce Optimisation Industry 2016 Global Company of…
ECCCSA 2016 Gala Dinner Your Host Fiona Bruce
Everything you ever wanted to know about ECCCSA 2016 Gala Dinner host Fiona Bruce Fiona Bruce,…
NRG Decade of Support for North East Contact Centre Awards
NRG. the North-East contact centre recruitment specialist, has announced it is to support the North East…
Infinity CCS and Webhelp Shortlisted at ECCCSA Awards 2016
Against fierce competition Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the…