Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide

Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide 2023: Contact Centre Agent Management Industry…

Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud

Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud Retailer selects IPI’s Contact…

Britannic Named Supplier on Crown Commercial Service’s Network Services

Britannic Named Supplier on Crown Commercial Service’s Network Services 3 Framework  Facilitating the Procurement of UC,…

Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’

Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’ By The Institute of Customer Service…

Content Guru Integrates Google Business Messages into storm® Contact Centre

Content Guru Integrates Google Business Messages into its Cloud Customer Experience Solution storm® for contact centres…

Jabra Technology – So what is a Video Bar System?

Whether you’re in a small meeting room or a medium-sized conference room, a video bar system…

FourNet appoint Iain Johnson as Head of Solution Design

FourNet hires Sabio Group’s ex CCaaS solutions lead – Iain Johnson’s appointment as Head of Solution…

Content Guru – Exemplary Vendor in Ventana Contact Centre Buyers Guide

Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2023 Contact Centre Suites Buyers…

FourNet renews its focus on public sector organisations 

Digital transformation and customer experience (CX) specialists, FourNet, have secured their position as one of the…

Why Financial Services Firms Must Stand Out Through Stellar Customer Experience

Why Financial Services Firms Must Stand Out Through Stellar Customer Experience – The Sabio Group In…

IPI Named a Supplier on CCS’s Networking Service’s 3 Framework

IPI, the contact centre specialist and solutions provider, today announced that it has been named as…

Content Guru Achieves FedRAMP “In Process” Designation at the High Impact Level

Content Guru, one of the world’s largest vendors of cloud contact centre and customer experience (CX)…

Are you Ready to Delve into AI’s Genuine Impact on Customer Experience?

Elevate 23 isn’t just an event; it’s your doorway to actionable insights and concrete outcomes within…

Does Working From Home Really Work?

Our blog recently explored the disconnect between the media view on working from home (WFH) and…

Why Customer Journey Mapping is Your Contact Centre’s Secret Weapon

Mapping the Customer Journey – Why Customer Journey Mapping is Your Contact Centre’ Secret Weapon Know…

The Digital Journey: Consumer Frustration and Loyalty

The Digital Journey: New Findings on Consumer Frustration and Loyalty within the contact centre Learn how…

How Embracing Collaboration can help local Councils Achieve Digital Autonomy 

Better together: How embracing collaboration can help local councils achieve digital autonomy  By Mark Gannon, Director…

Sabio Group Named on Crown Commercial Service Network Services 3 Framework

Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework Sabio Group, the…

Content Guru Named in 2023 Gartner Magic Quadrant for Contact Centre as a Service

Content Guru Named in 2023 Gartner® Magic Quadrant™ for Contact Centre as a Service Content Guru,…

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