Jabra UK & Ireland Business Solutions enhances its Sales department with the appointment of a new…
Category: – Company Info
Noble Systems Celebrates 25 Years of Innovation and Service to the Contact Centre Market
Noble Systems celebrates 25 years of delivering innovative products and services for the contact centre marketplace.…
Netcall integrates with Microsoft Lync to help contact centre agents resolve customer issues faster
Netcall has announced that its Netcall Liberty® Contact Centre is now Microsoft Lync® accredited, giving organisations…
Sinclair Voicenet can do NICE System Upgrades
Sinclair Voicenet can help you maintain the effectiveness and efficiency of your NICE applications to ensure…
Last chance to take part in ContactBabel Survey
Contact Babel are inviting organisations with more than 10 UK agent positions to take part in…
Seven Tips Around Multichannel Integration in Your Contact Centre
Offering your customers multichannel to contact you, such as web, phone and social media, is becoming…
Jabra Launches Public Sector Promotion
Jabra launch a price promotion to specifically support channel partners who supply headsets into the Public…
PCI Compliance White Paper published by Encoded
PCI Compliance White Paper – Telephone Payments & PCI DSS By Rob Crutchington – Director at…
Legal & General invests in QMax WFM
The Challenge Legal & General Group PLC is one of the UK’s leading providers of risk,…
4 Key Ways To Improve Customer Service
What is efficient for the contact centre is efficient for the customer. The paradigm shift is…
50 Years of ASC – A Success Story
After 50 years of experience in speech and communications technology, ASC, founded on July 1, 1964,…
8×8 Extends Partnership with Zendesk
8×8 Extends Partnership with Zendesk to Enhance Customer Experience Management with the Virtual Office Cloud Telephony…
E.ON employees launch partnership with Teenage Cancer Trust
E.ON employees are using pedal power to launch the company’s new charity partnership with Teenage Cancer…
Vivocha and Transversal announce strategic partnership
Vivocha and Transversal announce strategic partnership: together to deliver an enhanced customer experience Vivocha, the award-winning…
Eptica accelerates growth in Q2
Eptica accelerates growth in Q2 with largest ever quarterly revenues; Software company positioned as sole European…
Financial Update from Netcall PLC
Netcall plc, a leading customer engagement software provider, is pleased to give an update on trading…
147 Media Ltd wins Digital Company of the Year Award
147 Media Ltd, the parent company of www.contact-centres.com, have won the Government’s coverted ‘Digital Company of…
Event: Sabio Powering Digital Customer Engagement
Thursday 28th August Join us at Sabio’s Powering Digital Customer Engagement event, to find out more…