Senior Stars Shortlisted for Welsh Contact Centre Awards

Senior stars shortlisted for Welsh Contact Centre Awards – Ceremony set to celebrate the individuals and…

mplsystems Visionary In Gartner 2016 Magic Quadrant

mplsystems named Visionary once again in Gartner’s 2016 Magic Quadrant for Contact Centre as a Service…

FM Outsource Shortlisted UK Complaint Handling Awards 2017

FM Outsource named in shortlist at UK Complaint Handling Awards 2017 – The list of Finalists…

Webhelp Wins Gold & Silver at Digital Experience Awards

Leading global customer experience and business process outsourcing company, Webhelp, is celebrating more awards success having…

Noetica Innovation in Contact Centre Technology Award

Launch of SmartBound™ and the Noetica Voice Platform Sees Noetica Recognised by Corporate LiveWire Emerging Technology…

Sabio Jump 10 Places in Megabuyte50 Ranking

Sabio jumps 10 places in Megabuyte50 ranking of Top 50 private technology Customer contact technology specialist…

Geoffrey Insurance Excels at ECCCSA Awards

Geoffrey Insurance excels at customer engagement, winning two innovation awards! Geoffrey Insurance has two reasons to…

NHS 111 PRM Named Silver Winner at ECCCSA Awards

NHS England’s London Region has gained Europe-wide recognition, with its storm-based NHS 111 Patient Relationship Management…

4Net Technologies Top Status Avaya Edge Partner Programme

4Net Technologies awarded top Diamond Status in Avaya’s Edge Partner Programme 4net Technologies have been awarded…

The ECCCSA Awards – And the Winners are…..

The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a…

Webhelp Wins Gold and Silver at ECCSA Awards

Webelp wins Gold and Silver at the 2016 European Contact Centre & Customer Service Awards Leading…

Content Guru Wins Best Use of Cloud Services Award

Content Guru Wins ‘Best Use of Cloud Services’ Award at UK IT Industry Awards 2016 Content…

Auxillis shortlisted for North East Contact Centre Awards

Auxillis shortlisted for two North East Contact Centre Awards The North East Contact Centre awards now…

Interactive Intelligence Visionary in Gartner Magic Quadrant

Interactive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service,…

Intelecom Gartner Magic Quadrant for Contact Centre as a Service

Intelecom Positioned as a Challenger for the second consecutive year in Gartner’s Magic Quadrant for Contact…

North East Contact Centre Awards Shortlist Announced

North East Contact Centre Awards, organised by Sunderland Live, and celebrates the successes of the North…

Geoffrey Insurance triumphs at Customer Service Awards 2016

Geoffrey Insurance is celebrating after being named the ‘Best Small Contact Centre’ in the UK, gaining…

Aspect Named Leader Contact Centre Interaction

Aspect Software named a leader in Contact Centre Interaction Management for Large Contact Centres by independent…

Content Guru Presented with Queen’s Award for Enterprise

Lord Lieutenant of Berkshire Presents Content Guru with a Queen’s Award for Enterprise On 29th September,…

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