A further boost to Scotland’s economy was welcomed today (11th October) by First Minister Alex Salmond…
Category: – Industry News
Industry news from the UK contact centre industry
Sitel UK create 150 new jobs
Outsourcer Sitel UK have announced the creation of 150 new jobs at its Stratford upon Avon…
Ventrica secures NJOY Outsource Contract
Ventrica secures NJOY contract and create job opportunities in UK Electronic cigarette company NJOY today announced…
Eishtec announces jobs at contact centre
It has been reported that Outsourcer Eishtec are to create 250 across their contact centres in…
RESPONSE To Create 50 new Jobs
Leading UK contact centre services provider, RESPONSE, has announced the creation of over 50 new jobs,…
GoResponse celebrate Tenth Anniversary
This October marks the ten-year anniversary of thriving Kent business GoResponse. A true local success story,…
Why you should MOT your contact centre
Dave Ogden, Solutions Consultant at Aspect Software Getting a motor vehicle MOT tested can be an…
Spark Response Supports Unemployment Initiative To Help Jobseekers
Contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is helping dozens of jobseekers find work…
Teleperformance announce recruitment drive
Teleperformance have announced a major recruitment drive across UK sites. From a total of 1,000 jobs…
Webhelp TSC team tee off to help raise over £9,000 for Quarriers
A team of four customer experience professionals from Webhelp TSC in Greenock has helped raise £9,970…
Stream Global Services Opens Belfast Contact Centre
Stream Global Services held a grand opening ceremony (3rd October) to commemorate its newest contact Centre,…
Serco announce expansion plans
Outsourcer Serco, who secured a three year outsource contract with Hull Council, have announced initial plans…
Call Connection To Create 100 New Jobs In Newcastle
Outsourcer Call Connection is set to extend its operations in Newcastle bringing up to 100 new…
‘Five Step guide to converting Christmas shoppers with Customer Service’
With UK consumers spending an estimated 375m hours shopping online last December, 17m of those on…
TUI Travel Cruise Set to Close Swansea Contact Centre
It has been reported that Travel operator TUI is to close their Swansea based contact centre…
Interactive Intelligence to Launch Content Management Solution
New content management software designed to help contact centres and enterprises reduce costs, increase employee productivity,…
Mind Candy deploys Eptica’s multichannel platform
The Eptica solution will support 80 million online Moshi Monsters players and eStore customers as well…
Stream Global Services Hiring 50 Permanent Positions in North Dublin
Another 200 seasonal jobs to be created in lead up to Christmas Stream Global Services Dublin…
Capita signs three-year contract to manage customer contact for Government
Capita’s customer management business will manage 10 enquiry lines on behalf of the Department for Work…