Eckoh Secure Three Major US Contracts Worth $2.5m

Eckoh have announced that it has recently secured three significant contracts in the US worth over…

PayingTooMuch.com on Contact Centre Expansion

PayingTooMuch.com Marks 5th Anniversary With Massive Expansion PayingTooMuch.com, the independent online insurance broker, has today announced…

Parseq Announce Second Sunderland Contact Centre

Parseq to open second contact centre site in Sunderland and create 450 jobs. Following a period…

What can you achieve with Hosted Telephony?

What can you achieve with Hosted Telephony? Gemma Maroney of Solution IP, experts in hosted telephony…

World’s First Apple Pay Payment Performed via Telephone

World’s first Apple Pay payment performed via telephone –  Proof of concept from Eckoh and Worldpay…

Message Channels Prevent Contact Centres Falling foul

How digital & mobile messaging channels can prevent contact centres falling foul of Ofcom regulations With…

Intelecom Introduce Enhancements to Cloud-Based Solution

Intelecom introduces latest enhancements to its cloud-based contact centre solution with improved security features and Web…

Cost of Cloud vs On-Premise Contact Centres

It’s a question as old as cloud technology itself: which is the better choice for software,…

Rentalcars.com use Teleopti Contact Centre Workforce

Rentalcars.com uses Teleopti technology to support a diverse contact centre workforce of 80 nationalities and 40…

Feedback Tool for Improving Contact Centre Experience

Feedback from customers is the ultimate tool for improving the contact centre experience, says Aspect Software…

Proactive Customer Contact – Contact Contact Contact!

Effective customer contact is all-important for any organisation. As your front door to the outside world,…

Autonet Create Jobs at Stoke Contact Centre

Autonet, the insurance company who specialise in van and car insurance, have announced that are to…

Jabra headsets Driving efficiency in your Contact Centre

Why Jabra headsets are driving efficiency in your contact centre – PMC Telecom take a look…

Telephony Integration Made Easy in Your Contact Centre

Telephony Integration Made Easy in your contact centre according to Dave Recktenwald, Territory Sales Manager for…

Syntec Launch SynPBX Hosted PBX Offering

Syntec Launch SynPBX Hosted PBX Offering Syntec’s private branch exchange (PBX) system is delivered as hosted…

Echo Managed Services Jobs at Walsall Contact Centre

The opening of the retail water market next April – which sets to increase competition in…

Staysure Create New Jobs at Coventry Contact Centre

Staysure, the insurance and travel insurance provider, have announced plans to create 50 new jobs at…

Content Guru to Sponsor DigiHealth UK Conference

Content Guru will be sponsoring the DigiHealth UK: Transforming Healthcare Delivery conference in Manchester on 20th…

Content Guru Triumphs at Comms National Awards 2016

Content Guru Triumphs at Comms National Awards 2016 The Content Guru (CG) team was delighted to…

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