BT bring back contact centres

BT to bring back customer service to UK contact centres – BT Consumer has promised to…

Contact Centre Jobs – HGS on Recruitment Drive

Contact Centre Outsource Company HGS Europe have announced the creation of 500 new contact centre jobs…

Contact Centre Jobs – Domestic and General launch Recruitment Drive

Warranty provide Domestic and General have announced a recruitment drive to recruit 230 staff at their…

Contact Centre Jobs – Fusion Sunderland

Contact Centre Jobs – Fusion has opened a third building in Sunderland after creating 160 new…

Contact Centre Set To Close

HPI Contact Centre Set To Close – HPI, the company which offers a car history checking…

Control Centre Goes Live

Control Centre Goes Live – Dorset & Wiltshire Fire and Rescue Service have merged their control…

Shop Direct Job Loses at Aintree and Bolton Contact Centre

Webhelp UK have announced plans to reduce staff working on the Shop Direct outsource contract at…

Contact Centre Jobs – Intelling to open Belfast Contact Centre

Contact Centre Jobs – Intelling Ltd have announced plans to open a contact centre in Belfast…

CityJet Announce New Dublin Contact Centre

CityJet, the Irish European regional airline, have unveiled its new brand and announced to open a…

Sinclair Voicenet Expands Applications Expertise with New Appointment

Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics,…

Contact Centre North East Salary Survey 2015

Contact Centre North East Salary Survey 2015 – NRG has supported the North’s contact centre industry…

Contact Centre Workers at Capita face uncertain future

Contact centre workers at Capita’s sites at Bury and Glasgow face an uncertain future as the…

IFDS to expand Scotland operations

IFDS to expand Scotland operations – International Financial Data Services (“IFDS”), a leading global provider of…

Flybe Exeter Contact Centre – Job Losses?

Flybe Exeter Contact Centre – Job Losses? – It has been reported that Flybe are to…

Parseq creates 250 Contact Centre Jobs!

Contact Centre Jobs – Parseq creates 250! – Parseq has relocated its Glasgow operation into the city’s…

Webhelp UK Relocates to New Glasgow Contact Centre

Webhelp UK Relocates to New Modern Glasgow Contact Centre – 150 new jobs created in Glasgow…

Sabio Network Services appoint Ben Le Feuvre

Sabio Network Services eappoint Ben Le Feuvre to head up operation – Senior industry voice and…

Aspect Software Strengthens Channel Team

Aspect Software strengthens channel team with ex-Avaya hires Customer engagement technology provider appoints Majella Wilkins and…

Friday-Ad – Job Loses at Contact Centre?

Friday-Ad – Job Loses at Contact Centre? It has been reported that Media Group Friday-Ad have…

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