Calabrio Appoints EMEA General Manager to Spearhead Regional Growth

Calabrio Senior Appointment: Kris McKenzie brings two decades of enterprise SaaS technology expertise to further Calabrio’s…

Job Losses Announced at Tui Luton contact centre

Tui have announced that it has entered a 30-day consultation period with staff at the company’s…

BGL Group Opens Wakefield Contact Centre

BGL Group opens new contact centre site in Wakefield – New offices will be home to…

Daikin Opens Contact Centre in Time for Winter

Daikin have opened a new contact centre for homeowners to cope with the increasing demand for…

Virgin Media: Closure of Gateshead Contact Centre?

One hundred jobs at risk at the Virgin Media contact centre in Gateshead Contact Centre Staff…

Concentrix Opens State-of-the-Art Contact Centre

Concentrix unveils a new purpose-built, state-of-the-art, facility in Belfast, Northern Ireland. The multimillion-pound, 130,000 sq. ft.…

Dunelm Create 30 Jobs at Radcliffe Contact Centre

Dunelm announce the creation of 30 new jobs at Contact centre in Radcliffe The homeware retailer…

Echo-U Offer Seasonal Jobs at Newcastle Contact Centre

Echo-U, the Newcastle based outsourcer, are looking to recruit 155 contact centre staff to cope with…

Sitel on Recruitment Drive at UK Contact Centres

Sitel UK have announced the recruitment drive to fill up to 400 jobs a their Exeter…

Skyscanner Create 200 Jobs at Edinburgh Contact Centre

Ctrip, the owners of Skyscanner, have announced plans to open a new contact centre in Edinburgh…

Liquid Voice Appoint Two Channel Managers

Liquid Voice, one of the UK’s leading providers of interaction recording, quality management and analytics, has…

SVL Business Solutions Makes Senior Appointments

SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre…

Serenova Appoints Tom Schollmeyer as New CEO

Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, today announced the appointment of Tom Schollmeyer…

Liquid Voice Expands Project Management Team

Liquid Voice Expands Project Management Team to meet increasing demand for call recording systems Liquid Voice,…

Echo Managed Services Appoints Programme Director

Outsourced customer contact specialist Echo Managed Services has appointed a programme director to deliver its new cloud-based billing solution…

AGO Outsourcing Create Contact Centre Jobs

AGO Outsourcing have announced the creation of 470 jobs at their new East Kilbride based contact…

Ipswich Based Contact Centre Goes into Administration

Call Connection, the Ipswich based telemarketing contact centre, has gone into administration with the Administrators confirming…

Prince of Wales officially opens Moneypenny Contact Centre

Moneypenny, the leading provider of telephone answering, outsourced switchboard, live chat and customer contact solutions, was honoured that His…

SVL Business Expand Workforce Management Team

SVL Business Solutions Expands Workforce management Team with appointment of Industry Specialist SVL Business Solutions, the…

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