Contact Centre Compliance Made Simple by Ultracomms

Ultracomms’ solutions are designed to enable customers to overcome the complexities associated with the key regulators…

Syntec Investigates Call Centre Professionals Views

Card Payment Security – Survey Syntec investigates Call Centre Professionals’ views  New Data Protection laws are…

A Four-Step Process to Maintaining GDPR Compliance

A Four-Step Process to maintaining GDPR compliance by Infinity CCS With GDPR now in force, remaining…

GDPR, DTMF masking and the future of payment security

Expert insights – Neira Jones on GDPR, DTMF masking and the future of payment security By…

Keep Calm, it’s only GDPR! Questions to ask your Tech Provider

Keep calm, it’s only GDPR!  Seven questions to ask your technology provider According to Thomas Rodseth,…

Infinity CCS Partner with Connexica Easier to Become GDPR compliant

Infinity CCS today announces it has partnered with Connexica, making it easier for companies to become…

Ultracomms ‘Secure payments, what’s the fuss all about?’

We’ve all been there right? On the end of the phone when the contact centre agent…

Study Reveals Contact Centres Unprepared for GDPR

Aeriandi study reveals contact centres woefully unprepared for General Data Protection Regulation (GDPR) Less than one…

US Patents Awarded for Eckoh Secure Payment Innovation

Two New US Patents Awarded for Eckoh’s Secure Payment Innovation Recognising Eckoh’s reputation for innovation in…

GDPR is actually a Customer Experience Opportunity!

Worried about GDPR? Use Infinity CCS’s Guide to get compliant and at the same time build…

Ultracomms Warn of Security Risks of Pause & Resume Payment Methods

Ultracomms to attend Call Centre and Customer Services Summit as it warns of security risks of…

Aspect: Is your contact centre ready for GDPR yet?

One month to go: is your contact centre ready for GDPR yet? Stephen Ball of Aspect…

PCI Compliant Contact Centres: Maximising Customer Experience

PCI Compliant Contact Centres: Maximising Customer Experience [EBOOK] The ways in which customer experience can be…

Liquid Voice Makes PCI Compliance Easier for Contact Centres

Liquid Voice Makes PCI Compliance Easier for Contact Centres with new payment IVR solution Liquid Voice,…

BT Wholesale Chooses Semafone to Offer Secure Payment Solution

Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network.…

8×8 & PCI Pal Streamline Payments for Contact Centres

8×8 and PCI Pal partner to streamline payment card compliance for contact centres 8×8, Inc. a…

Download: PCI Compliant Contact Centres Maximising Efficiency

There is a common misconception that increased data security measures can often come at the expense…

PCI DSS 3.2 Set to Expose Compliance Cramming Warns PCI Pal

1st February 2018 marks the deadline for businesses to adopt new industry standard, PCI DSS 3.2,…

CardEasy wins PCI Excellence Award for Success with Staples

CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe Syntec has…

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