Sykes Galashiels in Spoontaneous Celebration at Fulfilment Centre as they have 3,000,000 reasons to celebrate this…
Category: – Outsource/BPO
Teleperformance Announces Outsource Agreement with Boots
Teleperformance UK and South Africa announces Outsource agreement with Boots UK Teleperformance have announced an agreement…
Arvato secures 5 year Outsource Contract with BMW
arvato wins five-year contract to drive multi-channel customer services for premium automotive group arvato, the business…
Are BT Jobs the end of Contact Centre Outsource?
BT announcement this week that they are to recruit 1,000 UK based agents to ‘increase customer…
6 Outsourcing Trends to watch out for in 2016
6 Outsourcing Trends to watch out for in 2016; a perspective from Global Remote Services (GRS)…
Sitel contact centre staff Support Marie Curie Hospice
Sitel contact centre staff raise over £7,600 and supports Newcastle Marie Curie hospice running costs for…
Sitel Anniversary at Coventry Contact Centre
Sitel Celebrates First Anniversary at Coventry Contact Centre – Customer care provider set to boost 334-strong…
Webhelp Announce Winner of Christmas Card Competition
Webhelp Announce Winner of Christmas Card Competition – A pupil from St Bernadette’s primary school in…
Webhelp Contact Centre Raises Money for Charity
Webhelp UK in Kilmarnock has raised nearly £500 for Diabetes UK and Ayrshire East Foodbanks, presenting…
Expolink Announce Partnership with Walker Logistics
Expolink Europe, the Chippenham based outsource contact centre, have announced a new partnership with supply chain…
Shop Direct close Bolton & Aintree contact centres
Shop Direct, who outsource their operation to Webhelp UK, have announced the closure of their Bolton…
Journeycall Secure Outsource Contract with ATOC
Journeycall Secure Outsource Contract with ATOC ATOC (Association of Train Operating Companies) has renewed its contract…
Webhelp UK’s Managment Team Partners with KKR
Webhelp UK’s Managment Team Partners with KKR – Webhelp, the global business process management and outsourcing…
HGS Secure Outsource Contract with Student Loans
HGS Secure Outsource Contract with Student Loans Company – The agreement will improve customer experience for…
Thames Water extends Capita Outsource contract
Thames Water extends Capita Customer Management Outsource contract – Thames Water has awarded Capita Customer Management…
Webhelp Helen Murray “Women of Influence”
Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer…
Ventrica Wins Award for outsourced customer service
Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…
Expolink Contact Centre announce Partnership Weird Fish
Expolink Contact Centre have announced an outsource Partnership with retailer Weird Fish. Expolink Europe, the Chippenham…
Teleperformance 800 Jobs at Enniskillen Contact Centre
Teleperformance have announced plans to create 800 jobs by 2018 at a new contact centre in…