PCI Pal®, the global provider of secure payment solutions, is hosting a free series of webinars…
Category: – Events
Combating Challenges In The Contact Centre During COVID-19
Top Tips For Combating Challenges In The Contact Centre During COVID-19 Running a Contact Centre when…
Fighting the impact of Coronavirus in the Contact Centre
Webinar: ” Fighting the impact of Coronavirus by empowering customers to self-serve” We all need to…
How Are Other Contact Centres Adapting Under Pressure?
How are other contact centres adapting under pressure? Webinar Wednesday 8th April 2020 at 2pm You’ll…
Contact Centre: Work From Home Best Practices
Contact Centre: Work From Home Best Practices: With measures around COVID-19 globally escalating, organisations are required…
Customer Contact Week (CCW) Europe is back!
Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you…
Contact Centre Webinar: Maintaining Quality Remotely
Contact Centre Webinar: Maintaining Service Quality Remotely – Wednesday 18th March at 2pm In times like…
Call and Contact Centre EXPO 2020 Rescheduled
Call and Contact Centre EXPO 2020 Rescheduled for 15th & 16th September 2020 due to Increase…
Webinar: Performance, Motivation & Operations
What are your plans for next Tuesday at 14:00 pm GMT? We would like to invite…
Contact Centre Event: WFO User Group | Level Up 2020
Join us at The Genting Hotel, Birmingham, Wednesday 25th March 2020 Aspect WFO User Group |…
Aspect WFO User Group | Level Up 2020 | Agenda
Contact Centre Event: Aspect WFO User Group | Level Up 2020 The Genting Hotel, Birmingham, Wednesday…
Explore the Latest Trends at UC Expo 2020
Unified communications has become integral to every business with the ever evolving workplace continuing at a…
Sabio: DISRUPT CX 2020 – 17th March 2020 – London
Hello, we’re Sabio. We know that customer service for many organisations remains impersonal, disjointed and inefficient.…
NICE Event: Engineering Customer Experience Transformation
Contact Centre Event: Engineering Customer Experience Transformation in the Customer-Obsessed Roaring ‘20s The ‘20s promise lots…
NICE 2020 Contact Centre Webinar Dates Announced
How to Modernise Your Business with Purpose-Built Analytics for EX and CX Thursday, January 23, 2020 …
Event: Conquering Contact Centre Challenges in 2020
Conquering Contact Centre Challenges in 2020 – Manchester Don’t miss our FREE seminar to be held…
EvaluAgent Webinar: The Big Problem with Customer Surveys
Evaluagent Webinar: Customer Surveys – The big problem (and one or two others) with relying on…
Contact Centre Webinar: Cloud PCI Compliance
Join PCI Pal for a Webinar discussing PCI Compliance in the Cloud! In this webinar, we…
EvaluAgent Webinar: The Art of Customer Recovery
Webinar: The Art of Customer Recovery: What is it and why should we all be doing…