Empower Your Customers. Engage Your Workforce. Take ACTION! Aspect have announced that registration is open for…
Category: – Events
Webinar: Using Speech Analytics to Create a Better CX
Webinar: Using Speech Analytics to Create a Better CX in the Contact Centre Tuesday 30th June…
Reducing Costs and Improving CX in Local Government
Reducing Costs and Improving Customer Experience in Local Government Throughout the webinar we’ll consider how local…
Webinar: Descoping Contact Centres During COVID-19
Descoping contact centres and remote workers in the era of COVID-19 Join Syntec at 10:30 a.m.…
Webinar: The Voice of Your Brand in the Digital Contact Centre
The Voice of Your Brand in the Digital Contact Centre Thursday June 25th 2020 – 4:00…
Webinar: A Smarter Future Using Automation
Contact Centre Webinar: Accelerating a smarter future using automation. SVL Business Solutions – Thursday 25 June…
5 Building Blocks to Ensure Continuity in Contact Centres
Contact Centre Webinar: Five Building Blocks to Ensure Business Continuity in the Contact Centre Date: Tuesday…
Contact Centre Webinar: Planning for the New Norm
Contact Centre Webinar: Planning for the New Norm: As part of the SVLHomeworking series, our latest…
Navigating & Adapting Your Contact Centre for the Future
Contact Centre Webinar – Navigating & Adapting Your Contact Centre for the Future Thursday 4th June…
Ways contact centres are innovating for long-term CX success
Top 5 ways contact centres are innovating today for long-term CX success Staring down the possibility…
Webinar: Work from anywhere, because anywhere can work
Jabra Work From Anywhere Webinar – Thursday May 28, 2020 4:00 PM – 5:00 PM BST…
Will Customer Service & Experience be changed by COVID-19?
How will the future of Customer Service & Experience be forever changed by COVID-19? In the…
How Will Your Virtual Contact Centre Change the Way Agents Work?
Guide to a Resilient Contact Centre – How Will Your Virtual Contact Centre Change the Way…
PCI Pal Launch Webinars on Payment Security Compliance
PCI Pal®, the global provider of secure payment solutions, is hosting a free series of webinars…
Combating Challenges In The Contact Centre During COVID-19
Top Tips For Combating Challenges In The Contact Centre During COVID-19 Running a Contact Centre when…
Fighting the impact of Coronavirus in the Contact Centre
Webinar: ” Fighting the impact of Coronavirus by empowering customers to self-serve” We all need to…
How Are Other Contact Centres Adapting Under Pressure?
How are other contact centres adapting under pressure? Webinar Wednesday 8th April 2020 at 2pm You’ll…
Contact Centre: Work From Home Best Practices
Contact Centre: Work From Home Best Practices: With measures around COVID-19 globally escalating, organisations are required…
Customer Contact Week (CCW) Europe is back!
Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you…