How Answer Machine Detection Was Reinvented

Noetica to Reveal How it Has Reinvented Answer Machine Detection with Artificial Intelligence at Call &…

The NICE Competitive Edge: Real-time Authentication

Learn all about NICE Nexidia’s Analytics capabilities for your business needs and make the connections that…

UC EXPO – 15-16 May 2019 – London – Register Now!

UC EXPO is the largest Unified Communications and Collaboration event in Europe. The two-day event encompasses…

Interactions 2019 – Customer Conference – June 4th – 5th

Gain First-hand Technical Learning with Our Expert Instructors Sharpen your skills and transform your career by…

Seminar: Digital Transformation In The Contact Centre

Digital Transformation is happening all around us and in the contact centre in particular. New applications…

NICE to Present the Future of Contact Centres

NICE to Present the Future of Contact Centres at CCW 2019 – February 18-21, 2019 at…

Contact Centre Agent Engagement & Performance

Using Gamification to Power Contact Centre Agent Engagement & Performance Gamification has become a significant component…

Event: The Future of Payments and Compliance

PCI Pal and Pay360 by Capita host ‘The Future of Payments and Compliance’ PCI Pal, the…

Don’t Compromise on Contact Centre Recording

2019: The Year of Privacy in EMEA – Don’t Compromise on Contact Centre Recording Thursday, January…

UK National Contact Centre Awards – Register for Webinar!

UK National Contact Centre Awards 2019 If you want the best chance of getting your written…

CCMA Celebrates 25 Years As Advocates of Contact Centre Industry

CCMA celebrates 25 years as advocates of the contact centre industry “2019 is predicted to be…

Make 2019 Planning Your New Year’s Resolution

Make 2019 contact centre planning your New Year’s resolution – Join Aspect on 19th December at…

Set Your 2019 New Year Resolution in WFM

As we approach the end of an exciting 2018, the Aspect Team would like you to…

Content Guru: brain® Artificial Intelligence Symposium

Content Guru Presents: brain® Artificial Intelligence Symposium Content Guru will be holding the brain® Artificial Intelligence…

Event: Stay Ahead of the Contact Centre Game

Event: Stay Ahead of the Contact Centre Game We’re all customers aren’t we? And as such…

Humans and the Robots: Extend the Value of RPA

Webinar: Humans and the Robots: Extend the Value of Robotic Process Automation According to the 2018…

Jabra to Exhibit at Microsoft Future Decoded 2018

Jabra to exhibit at Microsoft Future Decoded 2018 – Visit the Jabra stand to find out…

ChatBots & AI – Is there really a place for them in Contact Centres?

ChatBots & AI – Is there really a place for them in Contact Centres? Hype or…

Britannic Technologies: Convergence Summit 2018

Convergence Summit 2018: Digital Transformation doesn’t work unless you do. Luckily, you don’t have to go…

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