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Customer Contact Week Europe 2019 - Amsterdam -

Customer Contact Week Europe 2019 – Amsterdam

Customer Contact Week Europe 2019 – Europe’s flagship representation of the world’s largest customer contact event series; invites customer contact professionals like you to attend in Amsterdam this October, 7-10.


Join the community!

In 2019, we celebrate 20 years of building an ever-growing global community who are relentless in driving customer innovation and excellence.

Is your priority to deliver a world class service through customer contact innovation, automation and cultural transformation?

With the switch from traditional to digital channels to GDPR and a new era of value creation with data analytics the world of customer contact and experience is rapidly evolving.

How can we help you address this change?

Attending CCW Europe means putting your customer first. Join 240 attendees, meet 70 inspirational speakers, gain 23+ hours of learning and most importantly network with your industry peers! You will learn how to:

– Develop Future-Proof Strategies and Skills to Drive your Customer Transformation
– Harness Innovation, Automation, AI & Cultural Transformation
– Uncover the Formula for Successful Enterprise-Wide Collaboration
– Blend Innovation with Fundamental Customer Contact Principles

Personalise your agenda

View the most comprehensive agenda dissecting specific customer contact challenges.

– Choose from 16 trend setting interactive discussion groups
– Inspire yourself and your team by hearing 35+ thought-provoking customer innovation stories in practitioner case study format
– Select 3 different workshops that align with your development areas; all workshop leaders will deliver and execute effective training programmes, giving you the solid strategies to take back and implement right away

Network with attendees from leading industry innovators including:

Netflix, Burberry, Twitter, Lidl, Audible and many more!

Showcase your excellence

Put yourself and your team forward for the CCW Excellence Awards taking place at Beurs van Berlage on the 8th October.

The global exposure of CCW Excellence Awards gives the judges, finalists and winners the opportunity to raise their profile and tell their story.

And what better way to promote your brand? The opportunity to add the words ‘Award winning…’ to your companies website will influence buying decisions!

Find out more about the awards Click Here

The agenda is live, so please enjoy exploring the insights, benefits and value attending CCW Europe would bring to your organisation.

You can attend for as little as €699 if you book by Friday 21st June! Use our special discount code: CC10 to get 10% off the current rate when you book online here.

Don’t miss out on this great offer!

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