IPI Named Supplier on G-Cloud 13 Framework

IPI Named Supplier On Crown Commercial Services G-Cloud 13 Framework IPI Cloud solutions and services available…

Infobip to Improve Customer Satisfaction with Dialogflow Integration

Infobip to improve customer satisfaction with Dialogflow integration through partnership with Google Cloud Infobip’s innovative omnichannel…

Content Guru Data Platform Recognised at Awards

Content Guru’s Customer Data Platform Recognised for Excellence at UK IT Awards 2022 Content Guru, leading…

Cyara Awarded Place on Crown Commercial Service G-Cloud 13

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, today announced that it has…

Sytel Extends Contact Centre as a Service with Softdial Cloud

Sytel has announced the expanded availability of Softdial Cloud™, its Contact Centre as a Service (CCaaS)…

Content Guru Accepted In UK G-Cloud 13 Framework

Content Guru and Redwood Technologies Group to Deliver Transformative Citizen Communications Technology to UK Government Global…

OMNINGAGE Minimises Time & Maximises Cloud ROI

How OMNINGAGE will minimise your time to value and maximize your cloud ROI Beginnings As my…

Calabrio Paves Way for SA’s Cloud Contact Centre WFO Journey

Calabrio paves the way for South Africa’s cloud contact centre WFO journey alongside AWS Cape Town…

Puzzel Expands Its Cloud Contact Centre Offering

Puzzel expands cloud contact centre offering with Smart Chatbot and Performance Management solutions Puzzel, the leading…

From Start-Up to Standard: How Omningage Emerged from the Cloud

From start-up to standard: How Omningage emerged from the cloud – Daniel Solomon (MD Omningage) A…

True Cloud vs Fake Cloud: What’s the Difference?

True Cloud vs Fake (Hosted) Cloud: What’s the Difference and Why it Matters In his latest…

Sabio Group Named EMEA ‘Cloud Partner of the Year’

Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of…

AGA Appoints Maintel for Cloud Contact Centre Solution

AGA Rangemaster appoints Maintel to deliver a new cloud-based unified communications solution AGA Rangemaster, the iconic…

Odigo Recognised Leaders in CCaaS Market Report

Openness, scalability and robustness recognised as Odigo’s main strengths on the 2021 Frost & Sullivan Frost…

Cloud Technologies Brings Global Reach for Contact Centres

Cloud Technologies bring a global reach – As SVL continues to support our client’s global ambitions,…

Content Guru & AXA UK Continue Tech Innovation Journey

Content Guru and AXA UK Continue Technology Innovation Journey With storm® Content Guru, leading customer experience…

Sytel Delivers Cloud Solution for Kantar Global Contact Centres

Sytel Delivers Fully Managed Cloud Solution for Kantar’s Global CATI Contact Centres Sytel has completed delivery…

Achieve your Business Outcomes with IPI Cloud AI

Achieve your business outcomes with IPI Cloud AI – cloud-based self-service apps A lot of businesses…

NICE Google Partnership CXone to Chrome Enterprise

NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Programme NICE announces CXone…

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