South Staffs Water wins Customer Initiative of the Year at Water Industry Awards as it collaborates with with Echo…
Category: – Awards
UK National Contact Centre Awards Winners Announced
UK National Contact Centre Awards winners announced to biggest audience ever On Monday night the winners…
Sensée’s Jo Hodge named Outsourced Contact Centre Manager of the Year
Sensée Service Delivery Manager Jo Hodge has been named the Gold winner in the ‘Outsourced Contact…
ResQ Sweeps Up Gold at UK National Contact Centre Awards
ResQ, the UK’s leading outsourced contact centre specialist, has picked up gold in not just one,…
European Contact Centre & Customer Service Awards
New categories recognise CX as European Contact Centre & Customer Service Awards open for entries The…
Contact Centre Leader Cirrus Granted Royal Warrant
Contact centre leader Cirrus granted Royal Warrant – Epsom-based company recognised for supplying services to the…
Webhelp Scores a Hat Trick at CCA Excellence Awards
Webhelp has picked up three top Awards at this year’s prestigious 2022 Contact Centre Association (CCA)…
Welsh Contact Centre Awards Recognition Starts Here
Welsh Contact Centre Awards – Recognition Starts Here – Enter your contact centre NOW! The 2022…
NICE Named as Top Provider for Voice of the Customer
NICE Named Top Provider for Voice of the Customer by Metrigy – NICE VoC customers achieved…
ResQ Finalists at UK National Contact Centre Awards
ResQ, the UK’s leading outsourced contact centre specialists, has announced it has become Finalists for this…
Talkdesk Named Leaders in Magic Quadrant for CCaaS
Talkdesk again named a Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS. (contact Centre as…
NICE CXone Gets Top Honours for Contact Centre Platforms
NICE CXone Gets Top Honours for Contact Centre Platforms in Metrigy Research NICE’s end-to-end integrated contact…
NICE Top Provider for Conversational AI & Chatbots
NICE Recognised as a Top Provider for Conversational AI Applications and Chatbots by Metrigy Metrigy research…
PCI Pal wins Best Compliance Product at the CX Awards 2022
PCI Pal has set the standard in the Best Compliance Product category; a fantastic achievement and…
Babble Awarded Five9 Contact Centre Partner of the Year
Babble awarded Five9 Contact Centre Partner of the Year for the third consecutive year Babble’s market-leading…
CallMiner Win Contact Centre Automation Solution Award
CallMiner Named Automation Contact Centre Solution of the Year at CCW Excellence Awards The CallMiner Conversation…
NICE Leader in SPARK MatrixTM Voice of the Customer
NICE Named a Leader in 2021 SPARK MatrixTM for Voice of the Customer NICE have announced…
Calabrio Named an Exemplary Vendor in Ventana Research
Calabrio Named an Exemplary Vendor in Ventana Research’s 2022 Contact Centre Agent Management Value Index Report…
UK National Contact Centre Awards Open for Nominations
UK National Contact Centre Awards open for 2022 nominations From today, contact centres across the UK…