Somerset County Council Customer Services team named best in the South West Somerset County Council’s Contact…
Category: – Awards
Odigo Global Leader in Contact Centre as a Service Report
Odigo is named a Global Leader for the third consecutive year in the ISG Provider Lens™…
Wales’ Contact Centre Workers Celebrated at Awards Ceremony
Wales’ contact centre workers celebrated at awards ceremony The heroes of Wales’ contact centres have been…
Calabrio Analytics Powers Up Savings & Revenue Growth
Award Winners Show How Calabrio Analytics Powers Up Contact Centre Annual Savings and Revenue Growth Recognised…
Content Guru Win at Computing Cloud Excellence Awards
Content Guru’s Customer Data Platform Wins at Computing Cloud Excellence Awards 2022 Leading cloud communications and…
Awards Celebrate Inclusive Contact Centre Industry
Awards shortlist celebrates Wales’ inclusive contact centre industry – The shortlist has been announced for the…
Content Guru in Magic Quadrant for Contact Centre as a Service
Content Guru Listed in 2022 Gartner® Magic Quadrant™ for Contact Centre as a Service Content Guru…
Record-Breaking Year Ahead For ECCCSA Awards
Record-breaking year for European Contact Centre & Customer Service Awards as more organisations recognise achievements The…
NICE Positioned As Leader in 2022 Magic Quadrant for RPA
NICE Positioned As A Leader in 2022 Gartner® Magic Quadrant™ for Robotic Process Automation NICE recognised…
MaxContact Shortlisted for the 2022 SaaS Awards
MaxContact shortlisted for the 2022 SaaS Awards -International Software Awards Programme Announces Initial Shortlist MaxContact has…
South Staffs Water Wins Customer Initiative Award
South Staffs Water wins Customer Initiative of the Year at Water Industry Awards as it collaborates with with Echo…
UK National Contact Centre Awards Winners Announced
UK National Contact Centre Awards winners announced to biggest audience ever On Monday night the winners…
Sensée’s Jo Hodge named Outsourced Contact Centre Manager of the Year
Sensée Service Delivery Manager Jo Hodge has been named the Gold winner in the ‘Outsourced Contact…
ResQ Sweeps Up Gold at UK National Contact Centre Awards
ResQ, the UK’s leading outsourced contact centre specialist, has picked up gold in not just one,…
European Contact Centre & Customer Service Awards
New categories recognise CX as European Contact Centre & Customer Service Awards open for entries The…
Contact Centre Leader Cirrus Granted Royal Warrant
Contact centre leader Cirrus granted Royal Warrant – Epsom-based company recognised for supplying services to the…
Webhelp Scores a Hat Trick at CCA Excellence Awards
Webhelp has picked up three top Awards at this year’s prestigious 2022 Contact Centre Association (CCA)…
Welsh Contact Centre Awards Recognition Starts Here
Welsh Contact Centre Awards – Recognition Starts Here – Enter your contact centre NOW! The 2022…
NICE Named as Top Provider for Voice of the Customer
NICE Named Top Provider for Voice of the Customer by Metrigy – NICE VoC customers achieved…