Six tips for putting excellence back into the customer experience Klaas van der Leest, Managing Director,…
Category: Puzzel
Intelecom UK Ltd achieved ISO27001 Standard
Intelecom UK Ltd have announced that it has achieved ISO27001: 2013 the latest update of the…
Contact Centre as a Service (CCaaS)
Klaas van der Leest, Managing Director, Intelecom UK Ltd, explains how CCaaS can support the ups…
Contact Centre as a Service (CCaaS) and Workforce Optimisation (WFO)
Klaas van der Leest, UK Managing Director, Intelecom UK Ltd says it’s time to connect the…
Web chat: Why it’s becoming the customer channel of choice
Klaas van der Leest, UK Managing Director, discusses the benefits of Web chat and explains how…
7 myths about contact centres in the cloud
Klaas van der Leest, UK Managing Director Cloud computing is here to stay and cloud providers…
Intelecom Announces Extension of its Contact Centre in the Cloud
Customers to Benefit from Integrated Contact Centre Solution Based on Intelecom Connect and Verint Impact 360…