Echo Managed Services helps organisations broaden their customer engagement with comprehensive new Out-Of-Hours service Outsourced customer…
Category: – Outsource
Serco confirms contract award to support the delivery of careers guidance
Serco, the international service company, has secured a new three year contract for delivering contact centre…
Cognia selected by Griffin Place for cloud PCI DSS Processing
Cognia, the leading provider of secure, cloud PCI compliant payment processing solutions today announces, Griffin Place…
Capita Employee Benefits secure new contact centre site in Darlington.
Capita Employee Benefits, part of Capita Customer Management, the BPO outsource company, have announced plans to…
Voxpro create Jobs at Cork based contact centre
Voxpro announces Jobs – Cork based multilingual Outsource company Voxpro have announced the creation of 43…
Webhelp UK builds on its partnership with Sky
Webhelp UK, a leading customer experience management organisation, has been awarded the Sky Customer Retention Team…
Webhelp UK Join SKY to raise £50,000 for School in India
Europe’s leading entertainment company, Sky, has teamed up with counterparts at leading customer experience provider, Webhelp…
Chaucer Direct named an official call centre for Red Nose Day!
Chaucer Direct an official call centre for Red Nose Day! Chaucer Direct is proud to have…
Saga becomes Comic Relief Contact Centre for 2015
Saga have announced that its Hastings contact centre has been chosen to be an official Comic…
Ansaback: Britons prefer UK based contact centres over discounts
Ansaback; Research conducted by Ipswich based Outsource company Ansaback reveals that Britons prefer to speak with…
Make your contact centre part of Comic Relief 2015
[metaslider id=8910] Whether taking thousands of vital donation calls or fundraising themselves, contact centres play a…
Webhelp UK Go Green at Glasgow Primary School
Green fingered staff from Webhelp UK’s Glasgow customer experience centre have been chipping in at a…
Sitel UK pays out to former employees at Accrington Contact Centre
In a 3 year dispute, a Manchester employment tribunal has ruled that the outsourcer Sitel UK…
Serco announces new contact centre partnership with JD Williams
Serco, the international service company is delighted to announce today the start of its ten year…
Ventrica creates a further 80 jobs in 2015
[metaslider id=8651] Fast-growth contact centre business Ventrica, based in Southend, today saw the official opening of…
Voice Sheffield launches recruitment drive at Contact Centre
Voice Sheffield is launching a major recruitment drive for January 2015. With five important new campaigns…
Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014
Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…
Connect Assist celebrate Ninth Birthday since launch of Contact Centre
Cardiff based Helpline provider Connect Assist have celebrated the 9th Birthday since the launch of their…
Webhelp UK Shortlisted for Customer Focus Award
Webhelp UK has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at…