Spark Response Wins Major Sporting Contract to provide outsource customer service for major sporting events. Successful…
Tag: Spark Response
Spark Response Secures Contract with Weight Watchers
Spark Response secures contract with Weight Watchers which sees UK customer service operations re-shored to Gateshead…
Ensure Seamless Customer Experience on Black Friday
4 tips to ensure a seamless customer experience on Black Friday – Trevor Flack, Contact Centre…
Customer Acquisition vs Retention and Google Ad Words
Can you guess what is the most expensive keyword bid, in the UK via Google Adwords? Or,…
4 Ways your contact centre is failing millennials
4 Ways your contact centre is failing millennials, and 3 ways to put that right Millennials (those…
8 things millennials want from customer services
Millennials (those born between 1980 and 2000) grew up just as the internet and more recently…
Key Facts for Retail Customer Service – Spark Response
Key Facts for Retail Customer Service Managers – As noted by Trevor Flack, Contact Centre Manager…
Customer Service – The Definitive Periodic Table
Customer Service – The Periodic Table according to Trevor Flack, Contact Centre Manager at Spark Response…
New jobs at Spark Response contact centre
Spark Response has created 30 new jobs after securing a new contract with one the UK’s…
Spark Response Support Raises £47,000 for Sport Relief
Spark Response has once again done its bit to support Sport Relief by helping raise almost…
Spark Response Supports Unemployment Initiative To Help Jobseekers
Contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is helping dozens of jobseekers find work…
Spark eCommerce on Recruitment Drive
Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is creating 140 jobs to meet…
Spark Funday Raises over £1,300 for Charity
Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, has raised more than £1,300 for…
Spark Response 50 New Jobs at contact centre
It has been announced that Gateshead based outsourcer and fulfillment specialist Spark Response is to create…