Barclays Liverpool Contact Centre Job Announcement

Barclays have announced plans to create up to 300 new positions at their Wavertree based contact…

Vitel Contact Centre goes into Voluntary Liquidation

Vitel, the Glasgow based outsourcer, has gone into voluntary liquidation citing poor revenue streams and unsuccessful…

Aspect Software appoints John Hough Regional VP Sales

Aspect Software appoints John Hough as Regional Vice President of Sales, Northern Europe; Aspect adds former…

BT announce creation of 1,000 contact centre jobs

BT today announced that it will create 1,000 permanent UK jobs as it works to meet…

Workplace Perks – Agents Would Rather Have the Money

Is the ‘Workplace Perks’ Fad Over? Agents Would Rather Have the Money according to a survey…

Fusion Contact Centre Services Create 50 new jobs

Fusion Contact Centre Services, part of the BGL Group, has announced that 50 new jobs are…

HGS Secure Outsource Contract with Student Loans

HGS Secure Outsource Contract with Student Loans Company – The agreement will improve customer experience for…

Betfred Announce Closure Wigan Contact Centre

Betfred, the Gaming Bookmaker, have announced that their Wigan Contact Centre will close 11th December. In…

Sinclair Voicenet Invests in Customer Support

Sinclair Voicenet Invests in Customer Support with New Appointment Sinclair Voicenet, the UK’s longest established specialist…

Sitel Recruiting at Newcastle Contact Centre

Sitel have announced the recruitment of 450 staff at their Newcastle based Contract Centre – 113…

Sky Bet to open Leeds Contract Centre

Sky Bet have announced plans to create a new customer contact centre in Leeds creating up…

NSL Jobs at Dingwall Contact Centre

NSL, an Outsource contact centre provider, have announced plans to recruit an additional 50 agents over…

DBF appoints insurance industry specialist to support Hastings Direct

Outsourced contact centre provider DBF has appointed insurance industry specialist, Tracy Marks to lead its 110…

Jabra Appoint Sales Personnel and Channel Marketing Manager

Jabra UK & Ireland Business Solutions has further strengthened its Sales and Marketing teams with new…

Kura strengthens Leadership Team

One of the UK’s leading Customer Management specialists, Kura, has significantly strengthened it’s Leadership Team this…

Customer Service Workers Worst Paid in UK

Customer Service Workers Worst Paid in the UK; Resulting in Sector Professionals Heading North for Better…

Betfred Announce Closure of Contact Centre

Bookmaker Betfred have announced the closure of their Wigan based contact centre with the loss of…

Teleperformance 800 Jobs at Enniskillen Contact Centre

Teleperformance have announced plans to create 800 jobs by 2018 at a new contact centre in…

Ventrica provide bespoke service for McCarthy & Stone

Ventrica has secured an exclusive partnership with the UK’s leading retirement housebuilder, McCarthy and Stone The…

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