Televerde have announced that the company has selected Glasgow as the location for its European headquarters and contact centre.
From Glasgow, Televerde will provide international expansion capabilities for its current clients while also enabling companies based in Europe to accelerate revenue through proven demand generation and inside sales expertise and solutions.
The company has worked closely with Scottish Development International, the international branch of Scotland’s enterprise agencies, which focuses on creating an innovative and highly productive economy in Scotland. The investment is supported by £670k of Regional Selective Assistance (RSA), and Televerde will mobilize a start-up team from the United States to Scotland within the next 60 days to initiate operations.
“In choosing Glasgow as the location for its new European headquarters and contact centre, Televerde has shown why Scotland’s dynamic business environment and well-established reputation for excellence and innovation makes it the ideal location for companies seeking to establish global business services centres,” said John Swinney, Deputy First Minister, Scottish Government.
“I would like to welcome the company to Scotland where its investment, creating 170 jobs, will provide a welcome boost for the local and Scottish economies, and is a further vote of confidence in our highly-skilled and talented workforce.”
Over the course of the next 12-24 months, Televerde will hire up to 170 employees, including approximately 130 multilingual contact centre agents. The Glasgow contact centre will include language capabilities in English, French, German, Italian, Spanish, Portuguese, Scandinavian and Eastern European languages. Glasgow was specifically chosen as Televerde’s European launching pad based on its ability to serve the company’s customers with its multilingual talent, geographic proximity between the U.S. and continental Europe and through a high-performance partnership with Scottish Development International.
“We look forward to leveraging our 20 years of experience from running outsourced sales and marketing services into the European market. As more and more companies recognise the importance of strategically leveraging marketing technology and integrated teleservices to drive greater revenue, we believe we are expanding our presence in Europe at an important time when we can not only help companies expand into Europe, but also help European companies enter the Americas,” said James Hooker, Chief Executive Officer, Televerde.
“We have found a very like-minded partner in Scottish Development International and have chosen Glasgow as our European headquarters in large part because of the strong and motivated talent in the city. We are fully dedicated to building out an expansive team throughout the next two years.”
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