The Impact of Artificial Intelligence on the Contact Centre
Thanks to hype, Hollywood and media coverage, much of what we perceive to be artificial intelligence (AI) is often wildly…
Thanks to hype, Hollywood and media coverage, much of what we perceive to be artificial intelligence (AI) is often wildly…
Cold Calls: No one will be surprised if thought of cold calling makes you wince. The idea of dialling strangers…
Televerde have announced that the company has selected Glasgow as the location for its European headquarters and contact centre. From…