CCMA Training Courses – ‘An Introduction to Contact Centre Management’ ; This course is suitable for…
Tag: Events
NICE Creating Perfect Contact Centre Experiences
NICE: Creating Perfect Experiences. NICE Invites its EMEA Customers to Interactions 2015 in London NICE Systems…
AgentFest 2015 – Focusing on frontline Agents
AgentFest 2015, the unique event focused on the frontline advisors at contact centres, is returning to…
NRG & CCMA Learning & Development Forum
NRG together with the Call Centre Management Association, CCMA has announced that registration for the Learning…
Britannic Technologies Leverage Contact Centre Research Findings with Seminars
Britannic Technologies Leverage Contact Centre Research Findings with Innovative Seminars Britannic Technologies recently conducted research on…
UC EXPO 2015 – The largest Unified Communications event in Europe
UC EXPO 2015 is the largest Unified Communications and Collaboration event in Europe. The two day…
Aspect Unified Self-Service – Lunch and Learn Sessions
Aspect Unified Self-Service Lunch and Learn Sessions It’s a fact! Life happens outside of office hours.…
Transform Customer Services with Live Chat
Industry leaders are transforming their online customer service and support channels to improve the customer…
20th UK National Contact Centre Conference: 2020 and beyond
CCMA Annual Conference, 4th November 2014, British Library, London The Call Centre Management Association (CCMA), the…
Stunning Amount of Knowledge at Customer Contact Expo
Customer Contact Expo, The UK’s largest and biggest event for the customer contact and customer service…
CCMA UK National Contact Centre Conference 2014
Due to the success of last years Conference the CCMA have confirmed that this year once…
Event: Sabio Powering Digital Customer Engagement
Thursday 28th August Join us at Sabio’s Powering Digital Customer Engagement event, to find out more…
4net Changing Face of Customer Contact Event – a fantastic success
.4net Technologies event, The Changing Face of Customer Contact was held on 30th April 2014 at…
4net Technologies launch new seminar The Changing Face of Customer Contact
4net Technologies is running a new free seminar for organisations with a customer contact centre on…
Sabio & Verint support Professional Planning Forum
Sabio and Verint partner to sponsor Professional Planning Forum’s ‘Volatility & Flexibility Challenge 2014’ Sabio has…
RESPONSE Staff at the Contact Centre ‘Glitzies’
RESPONSE, one of the UK’s leading contact centres located in Glasgow, has staged its third annual…
Contact Centre Omni-channel – Beyond Retail
Stand H810: Connected Business 2014, 4th – 5th March, Olympia, London Taking inspiration from the retailing…
Jabra to showcase new UC-optimised headset at Connected Business 2014
Jabra to highlight importance of quality audio devices within Unified Communications voice deployments with a new…
Noble Systems Announces 2014 Select Noble Users Group Conference Series
Noble Systems have announced the dates of its 2014 Select Noble Users Group (SNUG) Conference series.…