Arvato Partners with KYP.ai to Enhance Digital Transformation

Arvato CRM Solutions has partnered with real-time productivity, optimisation, and process mining platform, KYP.ai to continue…

Vivobarefoot Digital CX Partnership with Arvato CRM

VIVOBAREFOOT announces new digital customer experience partnership with Arvato CRM to support global expansion Global natural…

Wales Air Ambulance Partner with Arvato on Digital Transformation

Wales Air Ambulance Charity Partner with Arvato on Digital Transformation Drive Arvato CRM Solutions has been…

Arvato Secure Contact Centre Contract Extension

Arvato Secure Contact Centre Contract Extension with Premium Automotive Group Arvato CRM Solutions has secured a…

ESFA Partner with Arvato to Create Digital CX Contact Centre

Education and Skills Funding Agency Partners with Arvato to create Digital Customer Experience Contact Centre Arvato…

Government Contracts Push Outsource Market to 12 Month High

Government Contracts Push UK Outsourcing Market to 12 Month High according to Arvato UK Outsourcing Index. …

Increased Government Spend Sees UK Outsourcing Grow

Increased government spending sees UK outsourcing market rebound in Q2 2019 Outsourcing contracts worth £938 million…

Council Drives Automation Excellence with RPA

Neath Port Talbot Council to Drive Automation Excellence with Arvato The arrangement will see the authority…

Arvato Secures Contact Centre Contract Extension

Business process outsourcing (BPO) partner Arvato has secured a three-year multi-agency contract extension from the Department…

Private Sector Dominates Outsourcing

Private sector dominates UK outsourcing market in Q1 2019 Businesses signed deals worth £648 million between…

Bertelsmann & Saham Launch CX Business ‘Majorel’

Bertelsmann and Saham’s customer experience business, “Majorel”, launched; bold statement of intent on future growth –…

Tackling Customer Service Pain Points Faced by Start-Ups

Tackling the four key customer service pain points faced by fast-growing start-ups – Parham Saebi is…

Government Outsourcing Strongest Quarter Since 2016

Government outsourcing records strongest quarter since 2016 as UK market rebounds Public sector outsourcing spend reached…

Arvato CRM Solutions Identified as Leader by NelsonHall

Arvato CRM Solutions identified as a “Leader” in NelsonHall ’s NEAT vendor evaluation for Digital Customer…

Government Outsourcing Bounces Back Despite UK Market Softening

The total value of public sector deals rose 39 per cent year-on-year in the first half…

Arvato CRM Named Contact Centre Outsource Leader

Arvato CRM Solutions named as a Contact Centre Outsourcing Leader fr second Consecutive year – Arvato…

Arvato CRM Named Retail Leader in New Report

Global customer services provider Arvato has been named as a leader for its capabilities in the…

Arvato CRM Solutions Named as Contact Centre Leader

Arvato CRM Solutions Named as Contact Centre Outsourcing Leader for second consecutive year • Arvato CRM…

Arvato Named Top Performer by Global Sourcing Association

Arvato Named UK Top Performer by the Global Sourcing Association Business process outsourcing partner Arvato has…

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