64 new recruits join Greater Manchester Police Force Contact Centre as most improved force continues improvement…
Category: – Recruitment
Content Guru Commits to Developing New Talent to Support Global Expansion
Leading technology firm, Content Guru, part of Redwood Technologies Group, remains committed to investing in graduate…
IRIS Audio Appoints Neil Titcomb as SVP Global Sales
IRIS Audio Technologies appoints Neil Titcomb as SVP Global Sales as part of global strategy to…
Calabrio Appoints New Leader of Customer Service & Support Team
Calabrio Appoints New Leader of Customer Service & Support Team in Mission to Be Trusted Ally…
Gen Z is Crucial to Solving the Contact Centre Tech Skills Shortage
Gen Z is crucial to solving the customer service tech skills shortage in the contact centre…
75 Contact Centre Jobs Created Leisure Operator GLL
75 jobs created in Belfast Contact Centre by leisure operator GLL – Leisure operator GLL has…
Ocado Sunderland Contact Centre Delivers The Goods
Ocado Sunderland based contact centre delivers the goods Ocado Retail, the world’s largest online grocery retailer,…
British Gas Grows Partnership with ResQ Creating 200 Jobs
British Gas Grows Partnership with ResQ Creating 200 New Jobs in Hull ResQ, the leading outsourced…
Chubb Contact Centre Celebrates its First Year
Chubb’s Blackburn Contact Centre celebrates its first year August has been a momentous month for Chubb’s…
Recruitment & Retention in your Contact Centre
Recruitment and retention in your contact centre – Download the eBook from MaxContact In the face…
Multilingual Contact Centres Facing Challenges Recruiting Agents
Multilingual contact centres facing challenges recruiting language capabilities – Research released today by the CCMA (Call…
BT Group announces New Flagship Sheffield Office
BT Group has today unveiled plans to open a multi-million-pound new building in the heart of…
How to Hire Work from Home Contact Centre Agents
Bringing new hires into your contact centre is rarely an easy task. Managers have a lot…
SVL Welcomes Member to Longest Established Contact Centre Sales Team
SVL welcome newest member to longest established Contact Centre sales team in country. The newest member…
Multilingual Contact Centres and Staffing Challenges
How Can Multilingual Contact Centres Alleviate Staffing and Operational Challenges? Justin Custer, CEO of ChatLingual Hint:…
Speaking Customer’s Language: Everyone Speaks English?
Speaking the customer’s language surely everyone speaks English – well don’t they? Despite Brexit and the…
Quantanite Expand Leadership Team further with New CCO
Customer Experience Solutions and Outsourcing – Experts, Quantanite, expand Leadership Team further with new CCO Quantanite,…
Stagecoach Officially Opens New Contact Centre in Perth
Stagecoach, the UK’s largest bus and coach operator, have officially opened their new flagship contact centre…
MaxContact Builds on Record Year of Growth with New VP of Engineering
Fast-growing contact centre specialist MaxContact builds on record year of growth with new VP of Engineering…