The Eptica solution will support 80 million online Moshi Monsters players and eStore customers as well…
Category: – Products
NICE Introduces Contact Centre Video Recording
NICE Introduces Contact Centre Video Recording to Help Drive an Innovative, Personalised, and Compelling Customer Experience…
Eptica enables businesses to increase revenue from customer service
New features for knowledge based web chat, customer sentiment analysis, emotion-based routing and multichannel web self-service…
Interactive Intelligence Launches New Cloud Solution for Small Contact Centres
CaaS Small Centre? designed to give small contact centres a simple, cost-effective way to access the…
Storacall Call Recording Systems
Storacall Voice Systems Ltd have announced a strategic and technical partnership with Rostrvm Solutions Ltd the…