Government outsourcing spend reaches highest level since 2015 Sharp growth in technology investment saw public sector…
Category: – Outsource
Teleperformance Wins Major Banking Outsource Contract
The UK banking group CYBG has extended its outsource contact centre contract with Teleperformance, the worldwide…
Teleperformance Win E.ON Contact Centre Contract
Teleperformance Wins Major E.ON Customer Service Contract Three-year contract announced to provide Customer Service and Sales…
Teleperformance Contact Centre Win NHS contract
Teleperformance contact centre has been awarded a three-year outsource contract (with an option to extend up…
Answer4u The Nottingham Contact Centre On The Up
Answer4u the Nottingham based contact centre outsource company is on the up after increasing its revenue…
Government Outsourcing Strongest Quarter Since 2016
Government outsourcing records strongest quarter since 2016 as UK market rebounds Public sector outsourcing spend reached…
Echo-U Celebrate with Outsource Contract Win with LV=
Leading contact centre Echo-U South is celebrating a recent contract win with life and pensions provider…
Mobeus Invests In Ventrica Contact Centre
Ventrica, a European, award-winning, outsourced contact centre, has attracted a £9 million investment from Mobeus Equity…
Ago Outsourcing 240 Jobs at Gateshead Contact Centre
Ago Outsoucing have announced the creation of 240 jobs in Gateshead as the company open their…
Kura Becomes Largest Independent Outsourcer in UK
Kura has today announced that it has acquired the contact centre division of Parseq and Stellar…
Parseq Sells Contact Centre Division Following Successful Turnaround
Parseq, the international business process outsourcing firm, has announced the sale of its contact centre division…
Thomas Cook Partner with Webhelp at Falkirk Contact Centre
Thomas Cook, one of the world’s leading holiday companies, today announces the transfer of its Falkirk…
HGS wins contract with Money Advice Service
Hinduja Global Solutions Ltd. (HGS), has announced that its subsidiary Hinduja Global Solutions UK Ltd has…
Government Outsourcing Bounces Back Despite UK Market Softening
The total value of public sector deals rose 39 per cent year-on-year in the first half…
Arvato CRM Named Contact Centre Outsource Leader
Arvato CRM Solutions named as a Contact Centre Outsourcing Leader fr second Consecutive year – Arvato…
Consumer Intelligence Appoint Echo For Mystery Shopper Brief
Consumer Intelligence appoints Echo to handle mystery shopper brief Consumer Intelligence has enlisted the expertise of…
Contact Centre Outsourcer KURA Continues Expansion
Fast-growing Kura (CS) Limited announces joint venture in Durban, South Africa Glasgow based, contact centre specialist…
Arvato CRM Named Retail Leader in New Report
Global customer services provider Arvato has been named as a leader for its capabilities in the…
Arvato CRM Solutions Named as Contact Centre Leader
Arvato CRM Solutions Named as Contact Centre Outsourcing Leader for second consecutive year • Arvato CRM…