“What To Expect When Outsourcing your contact centre to South Africa: Direct Line share their experience”…
Category: – Outsource
ICO Fines Funeral Directors Contact Centre £80k
ICO fines funeral plan firm and asks public to help elderly relatives to report nuisance calls…
Teleperformance Win Outsource Contact Centre Contract
Teleperformance has announced that it has secured a contact centre outsource contract supporting the Construction Skills…
Ventrica Celebrates Further Growth & Expansion in UK
Ventrica celebrates further growth and expansion in the UK -Ventrica demonstrates its commitment to both its…
BGL Contact Centre Plays Starring Role with Stacey Dooley
BGL Group showcased why it is a great place to work when it opened its contact…
Government Outsource Spend Highest Since 2015
Government outsourcing spend reaches highest level since 2015 Sharp growth in technology investment saw public sector…
Teleperformance Wins Major Banking Outsource Contract
The UK banking group CYBG has extended its outsource contact centre contract with Teleperformance, the worldwide…
Teleperformance Win E.ON Contact Centre Contract
Teleperformance Wins Major E.ON Customer Service Contract Three-year contract announced to provide Customer Service and Sales…
Teleperformance Contact Centre Win NHS contract
Teleperformance contact centre has been awarded a three-year outsource contract (with an option to extend up…
Answer4u The Nottingham Contact Centre On The Up
Answer4u the Nottingham based contact centre outsource company is on the up after increasing its revenue…
Government Outsourcing Strongest Quarter Since 2016
Government outsourcing records strongest quarter since 2016 as UK market rebounds Public sector outsourcing spend reached…
Echo-U Celebrate with Outsource Contract Win with LV=
Leading contact centre Echo-U South is celebrating a recent contract win with life and pensions provider…
Mobeus Invests In Ventrica Contact Centre
Ventrica, a European, award-winning, outsourced contact centre, has attracted a £9 million investment from Mobeus Equity…
Ago Outsourcing 240 Jobs at Gateshead Contact Centre
Ago Outsoucing have announced the creation of 240 jobs in Gateshead as the company open their…
Kura Becomes Largest Independent Outsourcer in UK
Kura has today announced that it has acquired the contact centre division of Parseq and Stellar…
Parseq Sells Contact Centre Division Following Successful Turnaround
Parseq, the international business process outsourcing firm, has announced the sale of its contact centre division…
Thomas Cook Partner with Webhelp at Falkirk Contact Centre
Thomas Cook, one of the world’s leading holiday companies, today announces the transfer of its Falkirk…
HGS wins contract with Money Advice Service
Hinduja Global Solutions Ltd. (HGS), has announced that its subsidiary Hinduja Global Solutions UK Ltd has…
Government Outsourcing Bounces Back Despite UK Market Softening
The total value of public sector deals rose 39 per cent year-on-year in the first half…