Contact Centre Webinar: The Hybrid Working Big Debate Do you have employees working from home? Get…
Category: – Events
5 Reasons You Need to be at Call & Contact Expo Next Month
Call & Contact Centre Expo, Europe’s leading event for our industry, is fast approaching! The agenda…
Humanised Customer Feedback: Must-Have for Contact Centres
Humanised Customer Feedback Solutions: A Must-Have for Contact Centre Success- On-Demand video from Stella Connect by…
CCMA Conference: Releasing the Power of the Contact Centre
UK National Contact Centre Conference 2021 – Releasing the Power of the Contact Centre The CCMA…
Webinar: Simplifying Real-Time Contact Centre Agent Guidance
CallMiner Webinar: Simplifying Real-Time Contact Centre Agent Guidance 28th October 2021 New technologies, new integrations, and…
Performance Management for Hybrid, Human Workforce
Calabrio Contact Centre Webinar: Performance Management for a Hybrid, Human-Driven Workforce October 27, 2021 12-1pm BST…
Infobip Shift ‘21 Celebrates Jubilee Year
Eastern Europe’s Largest Developer Conference Infobip Shift ‘21 Celebrates Jubilee Year Infobip Shift Conference set to…
How Technology is Revamping Social Housing
Enghouse Interactive webinar to reveal how technology is revamping social housing customer service in the contact…
Getting Real About Real-time Agent Guidance
Contact Centre Webinar: Getting Real About Real-time Agent Guidance – CallMiner 15th July and 20th July…
Top 9 Ways to Reduce Costs In Your Contact Centre
Business Systems & Calabrio Present: Top 9 Ways to Reduce Costs In Your Contact Centre Tuesday…
How to Navigate the Complexity of Digital Transformation
How to Navigate the Complexity of Digital Transformation Contact Centre Webinar Hosted by TTEC and Genesys…
Come Together at 2021 Alvaria Customer Experience Conference
Come Together at the 2021 Alvaria Customer Experience Conference for contact centre professionals Annual event brings…
The Changing Face of the Contact Centre – One Year On
The Changing Face of the Contact Centre – One Year On: Contact Centre Transformation The past…
Talkdesk Digital Returns & Combines Innovation with Charity
Talkdesk Digital Showdown Returns and Combines Innovation with Community Giving Six Talkdesk partners to compete in…
Test your CX knowledge by Entering Calabrio Big CX Quiz
It’s time to test your CX knowledge by entering the Calabrio Big CX Quiz Delivering a…
Gin & Rum Tasting with Calabrio & The Little Gin Co.
Claim your spot! Gin & Rum Tasting via Calabrio and The Little Gin Company April 29th…
Be Part of the Big Calabrio Customer Experience Quiz
Customer Experience (CX) makes the world go round. But how much do you really know about…
Building a Cloud-First Approach to the Modern Contact Centre
Building a Cloud-First Approach to the Modern Contact Centre Experience – Moving to the cloud is…
Contact Centre Webinar: IPI Cloud AI 4th March
Join IPI for a free online contact centre webinar where they will outline what their product…