ECCCSAs Finalists announced for Largest Contact Centre Awards

ECCCSAs 2019 Finalists announced as tickets for the largest contact centre industry Awards Evening go on…

NICE Leader in Real Time Authentication & Fraud Prevention

NICE Named Leader in Real Time Authentication and Fraud Prevention by Top Analyst Firm NICE recognised…

ECCCSA Breaks Records – More Nominations than Ever!

ECCCSA breaks records with more nominations than ever before! – Nominations for an ECCCSA increase by…

Entries Invited for Contact Centre Network NI Awards

Entries invited for the 2019 Contact Centre Network NI Awards – Entries are being sought from…

SLC Grabs Gold in Global Customer Service Award

The Student Loans Company (SLC) has scooped a prestigious Gold Award from the Contact Centre Association…

Ann-Marie Stagg Recognised With Award by CCC

Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding…

Content Guru Sponsors SWCCF Contact Centre Awards

Content Guru Sponsors SWCCF Contact Centre Awards and Becomes Associate Member As part of its continuing…

NICE CX Excellence Award Winners Interactions 2019

NICE Announces CX Excellence Award Winners at Interactions EMEA 2019, Celebrating Innovation and Outstanding Service Winners…

European Contact Centre & Customer Service Awards

European Contact Centre & Customer Service Awards 2019 – You are the best! The ECCCSAs are…

UK National Contact Centre Awards – Winners Announced

UK National Contact Centre Awards – Winners Announced - Winners announced at a gala dinner at…

European Contact Centre and Customer Service Awards 2019

European Contact Centre and Customer Service Awards 2019 are now open for entries – ECCCSAs open…

Nominations Close For National Contact Centre Awards

Nominations close for 2019 UK National Contact Centre Awards – 25% increase in entries compared to…

Welsh Contact Centre Forum – The Winners Are…

These are the best contact centres in Wales as comedian Katherine Ryan crowns champions in £650m…

NICE Leader Contact Centre Workforce Optimisation

NICE Named Market Share Leader for Contact Centre Workforce Optimisation in DMG Consulting Report NICE have…

Final Day for Contact Centre Awards Nominations

Final Day for UK National Contact Centre Awards Nominations – Nominate individuals and teams for free…

Noetica Shortlisted for Blending Human & AI Award

Noetica Shortlisted for 2019 UK National Innovation Award for Blending Human and Artificial Intelligence Noetica –…

1 Week to Enter National Contact Centre Awards

1 Week Left to Enter UK National Contact Centre Awards 2019  – Nominate individuals, teams, and…

Big Winners at North East Contact Centre Awards

This year’s superheroes of the North East’s contact centre industry have been revealed at the 16th…

Reasons to Enter National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards Ann-Marie Stagg, CEO of the…

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