Webhelp UK Celebrate Success at Star Awards

Webhelp UK hosted its fifth annual Star awards at Glasgow’s Kelvingrove Art Gallery and Museum on…

The Next Big Thing in Customer Experience Technology

What’s next for Customer Experience Enabling technology? David Turner of Webhelp UK looks into the future…

Webhelp UK ‘Cook for a Smile’ for Charity

Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…

Webhelp UK shortlisted for three prestigious awards

Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…

Shop Direct Job Loses at Aintree and Bolton Contact Centre

Webhelp UK have announced plans to reduce staff working on the Shop Direct outsource contract at…

Webhelp UK Relocates to New Glasgow Contact Centre

Webhelp UK Relocates to New Modern Glasgow Contact Centre – 150 new jobs created in Glasgow…

Twitter users can now chat privately without feeling tongue-tied

Twitter users can now chat privately without feeling so tongue-tied By Simon Frank, Webhelp Solutions Consultant…

Webhelp UK asks Is it Time to chat?

Webhelp UK Web Chat Infographic – Time to chat? An at-a-glance guide to web chat and…

Shop Direct appoints webhelp to transform Digital Customer Service

Shop Direct, the UK’s largest multi-brand digital retailer, has announced a new partnership with customer experience…

Making Business Sense of the Voice of the Customer

Making Business Sense of the Voice of the Customer – Helen Murray Chief Customer Solutions Officer…

Webhelp UK Shortlisted for Customer Experience Awards

Webhelp UK has been shortlisted in three categories at this year’s prestigious UK Customer Experience Awards,…

Webhelp unveils two major acquisitions in Europe

Webhelp continues its ambitious growth strategy and unveils two major acquisitions in Europe covering six new…

Webhelp UK Celebrates Long Service Team Members

Webhelp UK Celebrates Long Service Team Members across UK contact centres: Customer experience provider, Webhelp UK,…

Webhelp UK Report – Nearly 90% of Businesses are Neglecting Customer Experience

Webhelp UK Report – Nearly 90% of Businesses are Neglecting Customer Experience. Mobile technology means customers…

Webhelp UK team scale Ben Nevis in charity climb for Cancer Research

A team of local customer experience advisors, from Webhelp UK, has taken on Britain’s highest mountain…

Webhelp UK Scoops Silver ‘Customer Experience Champion’ at CCMA Awards

Leading customer experience provider, Webhelp UK, took the silver award for ‘Customer Experience Champion’ at last…

Webhelp UK Rothesay Contact Centre Awards Longest Standing Team Member

Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…

Customer loyalty – Can insurers do better?

  Anton Manley, Director of Strategic Accounts at Webhelp UK, asks Customer Loyalty – Can insurers…

Webhelp UK announce Contact Centre Job Creation

Webhelp UK will soon be doubling its combined workforce at its Kilmarnock and Dunoon contact centres…

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