Shop Direct and Webhelp shortlisted for major retail awards
Shop Direct and Webhelp have been shortlisted in two categories at the prestigious Retail Week Customer Experience awards, to be…
Webhelp
Facebook chatbots implications for customer service
Facebook chatbots announcement has far reaching implications for customer service By Simon Frank, transformation consultant at Webhelp. Hot on the…
Webhelp Awarded Energy Management Certification
Going for Green; Webhelp Awarded Energy Management Certification Webhelp UK, one of the country’s leading business process outsourcers (BPO), has…
Aeriandi and Sage Pay Extend Relationship With PCI-DSS Agreement
Aeriandi and Sage Pay Extend Relationship With New PCI-DSS Partner Agreement Partnership will see the two companies sharing specialist skills…
Transforming the Customer Experience in the Contact Centre
Transforming the Customer Experience – Companies that Have Transformed the Customer Experience By Helen Murray, Chief Customer Solutions Officer Customer…
Webhelp UK Gives Colleague £9,000 New Car Voucher
Webhelp UK has given one lucky colleague a £9,000 voucher to spend on a new car. Lorna Lewis, from Falkirk,…
Webhelp UK Stands up to Cancer and raises £40,000
Webhelp UK, a leading BPO provider, has raised £40,000 for Cancer Research UK after nominating the organisation as its national…
Webhelp UK Contact Centre Raise Funds for Strathcarron Hospice
Webhelp UK Contact Centre Raise Funds for Strathcarron Hospice Webhelp UK, one of the country’s leading business process outsourcers (BPO),…
Webhelp UK Contact Centre does a lot for Charity!
Webhelp UK donates £500 to charity a a thank you to Rothesay Colleague Webhelp UK, one of the country’s leading…
Webhelp UK Donates £1,000 to Charity for Agent’s Fundraising Activities
Webhelp UK, one of the country’s leading business process outsourcers (BPO), has donated a total of £1,000 to the National…
Black Friday 2016. Bigger. Better. Digital? Webhelp UK
Black Friday shopping across the UK reached record levels this year. But, if you’re wondering why you didn’t see scenes…
Webhelp Announce Winner of Christmas Card Competition
Webhelp Announce Winner of Christmas Card Competition – A pupil from St Bernadette’s primary school in Larbert has won a…
Webhelp Contact Centre Raises Money for Charity
Webhelp UK in Kilmarnock has raised nearly £500 for Diabetes UK and Ayrshire East Foodbanks, presenting the donations to the…
Shop Direct close Bolton & Aintree contact centres
Shop Direct, who outsource their operation to Webhelp UK, have announced the closure of their Bolton and Aintree contact centres…
Webhelp UK’s Managment Team Partners with KKR
Webhelp UK’s Managment Team Partners with KKR – Webhelp, the global business process management and outsourcing solutions group, announced today…
Customer Mapping and Understanding Your Customer Contacts
Customer Mapping and Understanding Your Customer Contacts – Helen Murray, Chief Customer Solutions Officer, Webhelp UK Anyone who is involved…
Webhelp Helen Murray “Women of Influence”
Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer has been selected as…
Why cold calling ought to be shown the door
A new generation of outbound sales – A new generation of outbound sales – Why cold calling ought to be…
Infinity Drives Efficiency & New Business for Webhelp
Infinity drives insight, efficiency and new business gains for Webhelp UK Recognised as one of the most progressive outsourcers in…