Webhelp Growth Continue with Launch of Webhelp Nordic
Webhelp has confirmed the acquisition of top Nordic contact centre operation management firm, GoExcellent, announced in June, has been completed.…
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Webhelp Rothesay Contact Centre Raises Money for Charity
Webhelp Rothesay Contact Centre Advisors raise money for Children’s Cancer Charity A four-woman team from leading global customer experience company,…
Infinity CCS and Webhelp Shortlisted at ECCCSA Awards 2016
Against fierce competition Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the Best Multi-Channel Customer Service…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact Centre & Customer Service…
Webhelp Shortlisted for Top Environmental Award at VIBES 2016
Leading global customer experience and business process outsourcing company, Webhelp, has been shortlisted for this year’s Vision in Business for…
How To Win the Customer Loyalty War – Webhelp
How To Win the Customer Loyalty War – How Data sharing could be the key to unlocking profitability Companies are…
Unilever Select Webhelp to Deliver Customer Contact
Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever, to deliver customer contact…
Webhelp Acquisition of Outsourcer Contact2Value
Webhelp, has today announced the acquisition of top Dutch customer experience company Contact2Value. Contact2Value is a specialist operator in inbound…
Could Bots be the Future of Customer Service asks Webhelp
Could Bots be the Future of Customer Service? Webhelp will explore the future of bots and how the world of…
Webhelp Acquire GoExcellent to Reach $1bn Turnover
Webhelp reaches US$1BN turnover with the acquisition of leading Scandinavian Outsource contact centre company, GoExcellent. Webhelp, the Leading global customer…
Nationwide Tops Car Insurance Customer Experience Survey
Nationwide Tops Car Insurance Customer Experience Survey conducted by Webhelp Some of the country’s biggest names in insurance have been…
Webhelp Secure Two Retail Outsource Contracts
Webhelp has secured two new significant contracts with retailers Freemans Grattan Holdings and BrightHouse. Both companies have appointed Webhelp on…
Customer Experience Coaches Drive Satisfaction Online
Customer experience coaches drive satisfaction online – Helen Murray, Chief Customer Solutions Officer at Webhelp UK discusses The retail sector…
Webhelp Showcase Digital transformation
Webhelp, one of the country’s leading business process outsourcers (BPO), has announced today it will host a digital transformation session…
Shop Direct and Webhelp shortlisted for major retail awards
Shop Direct and Webhelp have been shortlisted in two categories at the prestigious Retail Week Customer Experience awards, to be…
Facebook chatbots implications for customer service
Facebook chatbots announcement has far reaching implications for customer service By Simon Frank, transformation consultant at Webhelp. Hot on the…
Webhelp Awarded Energy Management Certification
Going for Green; Webhelp Awarded Energy Management Certification Webhelp UK, one of the country’s leading business process outsourcers (BPO), has…
Aeriandi and Sage Pay Extend Relationship With PCI-DSS Agreement
Aeriandi and Sage Pay Extend Relationship With New PCI-DSS Partner Agreement Partnership will see the two companies sharing specialist skills…
Transforming the Customer Experience in the Contact Centre
Transforming the Customer Experience – Companies that Have Transformed the Customer Experience By Helen Murray, Chief Customer Solutions Officer Customer…