Sitel UK have announced the recruitment drive to fill up to 400 jobs a their Exeter…
Tag: Outsource
Webhelp – The Award Nominations keep on coming!
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy…
Ventrica Shortlisted in Prestigious ECCCSA Awards
Ventrica is shortlisted four times in the prestigious European Contact Centre and Customer Service Awards 2017…
Echo-U Expand Newcastle Based Contact Centre
Echo-U, the Newcastlebased outsource company, has made a six-figure investment to expand onto a new floor…
Ensuring Re-Shoring Doesn’t Cost Contact Centre Customers
The trend for offshoring services started in the 1990s, with organisations seduced by the prospect of…
Outsourcer KURA Asks ‘What is it About Call Centres?’
Have you ever heard a child answer the question “what do you want to be when…
Financial Services Sector Drives UK Outsourcing
Financial Services Sector Drives UK Outsourcing to record period Strong business investment between January and June…
AGO Outsourcing Create Contact Centre Jobs
AGO Outsourcing have announced the creation of 470 jobs at their new East Kilbride based contact…
Yonder Provides Fundraising Preference Service Telephone Support
Yonder Digital Group provides new Fundraising Preference Service telephone support The Fundraising Regulator has appointed Yonder…
Rated People Extends Contact Centre Partnership with Carpeo
The UK’s leading online marketplace, Rated People, has announced it is extending its contact services partnership…
British Airways to Outsource to Outsourcer Capita?
Capita have confirmed that it is in discussion with British Airways to form an ‘exclusive agreement’…
Yonder Digital Group Delivers Top-Class Member Engagement
Yonder Digital Group delivers top-class member engagement to ICAEW – The Institute of Chartered Accountants in…
Webhelp Win Gold at Contact Centre World Awards
Leading global customer experience and business process outsourcing company, Webhelp, is celebrating adding another gong to…
Capita – 20 years of RSPCA Contact Centre Management
Capita set to reach nearly 20 years of RSPCA contact centre management The Royal Society for…
Ascensos to Open Contact Centre on Isle of Wight
Ascensos, the Scottish based outsource contact centre, have announced that it will open a contact centre…
Ventrica Announces Investment In Additional Contact Centre Site
Ventrica announces investment in additional site – new contact centre will create 400 new jobs Outsourced…
Firstsource Solutions Recognised As Investor In people
Firstsource Solutions, a leading customer experience expert and employer of 5,000 people in the UK, has…
ResQ Contact Centre Achieves Full Ofcom Compliance
ResQ become the world’s first contact centre to achieve full Ofcom compliance Following the launch of…
Electric Ireland appoint Echo Managed Services
Electric Ireland appoints customer contact specialist Echo Managed Services to boost engagement and improve customer experience…