Outsourcer Ventrica opens second site in Southend breaking new ground in contact centre design – new…
Tag: Outsource
Teleperformance Company of Year Award Contact Centre Industry
Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in…
TeleTech Expands EMEA Operation as CX Demand Grows
TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows…
Spark Response Wins Major Sporting Contract
Spark Response Wins Major Sporting Contract to provide outsource customer service for major sporting events. Successful…
Kura Secures Key Relationship With Crown Commercial Service
Kura secures key relationship with Crown Commercial Service with plans to expand Sefton employee base •…
Echo-U Offer Seasonal Jobs at Newcastle Contact Centre
Echo-U, the Newcastle based outsourcer, are looking to recruit 155 contact centre staff to cope with…
Ascensos Isle of Wight Contact Centres Goes Live
Ascenos new multi-million pound call centre, which is set to create 600 jobs, has ‘gone live’…
Sitel on Recruitment Drive at UK Contact Centres
Sitel UK have announced the recruitment drive to fill up to 400 jobs a their Exeter…
Webhelp – The Award Nominations keep on coming!
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy…
Ventrica Shortlisted in Prestigious ECCCSA Awards
Ventrica is shortlisted four times in the prestigious European Contact Centre and Customer Service Awards 2017…
Echo-U Expand Newcastle Based Contact Centre
Echo-U, the Newcastlebased outsource company, has made a six-figure investment to expand onto a new floor…
Ensuring Re-Shoring Doesn’t Cost Contact Centre Customers
The trend for offshoring services started in the 1990s, with organisations seduced by the prospect of…
Outsourcer KURA Asks ‘What is it About Call Centres?’
Have you ever heard a child answer the question “what do you want to be when…
Financial Services Sector Drives UK Outsourcing
Financial Services Sector Drives UK Outsourcing to record period Strong business investment between January and June…
AGO Outsourcing Create Contact Centre Jobs
AGO Outsourcing have announced the creation of 470 jobs at their new East Kilbride based contact…
Yonder Provides Fundraising Preference Service Telephone Support
Yonder Digital Group provides new Fundraising Preference Service telephone support The Fundraising Regulator has appointed Yonder…
Rated People Extends Contact Centre Partnership with Carpeo
The UK’s leading online marketplace, Rated People, has announced it is extending its contact services partnership…
British Airways to Outsource to Outsourcer Capita?
Capita have confirmed that it is in discussion with British Airways to form an ‘exclusive agreement’…
Yonder Digital Group Delivers Top-Class Member Engagement
Yonder Digital Group delivers top-class member engagement to ICAEW – The Institute of Chartered Accountants in…