High Street retailer Wilko is set to outsource their Worksop based Contact Centre to South Africa…
Tag: Outsource
AnswerConnect Giving Back Through Community Initiatives
Contact centre outsourcer AnswerConnect celebrates a year of giving back through community-first initiatives Initiatives include the…
Sigma Connected Donates £5,000 to Help Vulnerable People
Contact Centre Outsource BPO Company Sigma Connected donates £5,000 to help vulnerable people at Christmas Business…
Shawbrook Bank Selects Firstsource as its Contact Centre Partner
Specialist bank expands its multi-channel commitment to customer experience – Shawbrook Bank selects Firstsource as its…
Largest Privately-Owned Contact Centre Secures Lending
UK’s largest privately-owned contact centre, The Contact Company, secures lending facility from IGF Independent Growth Finance (IGF)…
Lemon Contact Centre – Adding Zest to European Tech Firms
Lemon Contact Centre – Exporting services to European Tech Firms adds zest to Lemon’s client roster.…
Arvato Secure Contact Centre Contract Extension
Arvato Secure Contact Centre Contract Extension with Premium Automotive Group Arvato CRM Solutions has secured a…
Sigma Connected & Vanquis Mark 10-year Milestone
Sigma Connected and Vanquis mark 10-year milestone with new customer service contact centre contract A business…
Senior Appointments at CC33 Sheffield Contact Centre
Sheffield contact centre CC33 go from strength to strength with four senior appointments CC33 is pleased…
Interact Mark 10 Years & Create of 100 Contact Centre Jobs
Interact marks 10 years with the creation of 100 UK contact centre jobs Interact is a…
Ascensos Invests in Digital Following Contact Centre Expansion
Ascensos, which is headquartered in Motherwell and employs over 3,000 contact centre staff across its network…
Contact Centre Outsource Sitel Group Completes Acquisition of Sykes
Contact Centre Outsource Sitel Group Completes Acquisition of Sykes Enterprises, Inc. In accordance with the announcement…
Mango Direct Marketing Invests £1m into Contact Centre
Northern Ireland’s largest independently-owned contact centre, Mango Direct Marketing, has re-invested £1 million into the business,…
Cymphony Moves For expanding Contact Centre Workforce
Crewe-based premium communication provider, Cymphony, has moved to new offices at Crewe Hall Farm to create…
ResQ Achieves 3-Star Accreditation from Best Companies
ResQ, the leading outsourced contact centre specialist, has announced that they have been awarded with Best…
Contact Centre Reach Out to Customers hit by COVID
Sigma Financial Group’s Contact centre staff Reach:Out to energy customers hit by Covid storm An outsourcing…
Enfield Council Extends Contact Centre Partnership
Enfield Council extends specialist contact centre partnership with Civica Civica, a global leader in software for…
118 448 Moves Contact Centre Operation to PodBPO
Jobs boost as 118 448 moves to Hemel Hempstead – Directory Enquiries Service, 118 448, has…
Capita Sign Outsource Contact Centre Contract with Irish Water
Capita signs Outsource customer service contract with Irish Water which will be handled by Capita’s Cork…