NICE empowers Garanti Bank to improve customer service and build brand loyalty with its advanced analytics…
Tag: NICE
NICE: Be a Quality Management Superhero
Be a Quality Management Superhero Arm yourself with an upgrade to NICE Quality Central and lead…
NICE Accelerates Voice of Customer with VoC Offering
NICE Accelerates Voice of Customer Innovation with Powerful New VoC Offering The NICE Satmetrix solution allows…
NICE Selected as Pre-Approved Public Sector Supplier in UK
NICE is included in the G-Cloud 9 framework, allowing government agencies at all levels to quickly…
NICE inContact Introduces CXone Contact Centre Platform
NICE inContact Introduces CXone – the World’s No. 1 Cloud Customer Experience Platform CXone is a…
Aeriandi Expands Voice Services with NICE Nexidia Analytics
Aeriandi expands secure voice services to offer NICE Nexidia Analytics Complementary suite of analytics tools enhances…
Metro Bank Engages Employees with NICE WFM in the Cloud
Metro Bank Engages Employees for Better Customer Service with NICE Workforce Management in the Cloud. NICE…
NICE Market Share Leader for Contact Centre WFO
DMG Report Confirms: NICE is the Market Share Leader for Contact Centre WFO NICE announced that…
NICE Webinar: Recording in the Contact Centre
Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief…
interactions 2017 – Customer Conference – June 6th
…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements,…
NICE Launches Digital Containment Solution to Manage Journeys
NICE Launches Digital Containment Solution Allowing Organizations to Move from Managing Channels to Managing Journeys The…
Tips on Holiday Periods in the Small Contact Centre
Holidays in the Small Contact Centre – Paul Chance, Senior Product Marketing Manager at NICE shares…
NICE EVOLVE WFM Brings Forecasting to All Organisations
NICE EVOLVE WFM Brings Enterprise-Class Forecasting to Organizations of All Sizes through the Cloud The leading…
inContact Unveils Newest Release of inContact Agent
inContact, a NICE company announced the latest version of the inContact Agent on the Salesforce AppExchange,…
NICE Interactions: Carl Jorgensen, Head of Planning from Metro Bank
NICE Interactions 6th June IET Savoy Place, London Metro Bank had a requirement for a workforce…
The Contact Squad – Now at a Contact Centre Near You
Recognize these guys? Help them be the best with NICE…
NICE Customer Authentication Has Never Been Easier
Customer Authentication Has Never Been Easier or More Secure as NICE’s Real-Time Authentication Solution Now Extends…
NICE Release New Engage Omnichannel Recording Platform
New Release of NICE Engage Omnichannel Recording Platform Lets Organisations Deliver a Consistent Customer Experience across…
A View Into EE’s Automation Best Practices – Case Study
A View Into EE’s Automation Best Practices – Case Study Presented By: David Orton, Technical Manager,…