The Importance of Location
We recently put out a survey to try and get to the bottom of how customers feel about the location…
Call Centre Location
- August 16, 2019 | VeriCall Announce 118 118 Contract Win
- August 15, 2019 | 3 Steps from WFM to WFO for Exceptional Customer Service
- August 15, 2019 | 5 Reasons for Intraday Scheduling in Contact Centres
- August 15, 2019 | Bringing Customer Service Into The Digital Age
- August 14, 2019 | Noble Gamification Mobile – Product of the Year
- August 13, 2019 | Western Union Customer Journey Transformation
- August 9, 2019 | ECCCSAs Finalists announced for Largest Contact Centre Awards
- August 9, 2019 | Noble Systems Sponsor CX Event of the Year
- August 8, 2019 | Speakers Announced at ‘Winning With Complaint Handling’
- August 7, 2019 | CX Rockstar takes the stage at Puzzel Get Connected 2019
- August 6, 2019 | Increased Government Spend Sees UK Outsourcing Grow
- August 5, 2019 | BGL Announce New Customer Services Director Lisa Steele
- August 5, 2019 | Atos & NICE Partner – Cloud Adoption for Contact Centre Agents
- August 5, 2019 | Improve Contact Centre Reporting to Boost CX
- August 5, 2019 | What are the 5 Top Contact Centre Trends of 2019?
- August 2, 2019 | Can Good Customer Service Ever Be Scripted?