The Importance of Location
We recently put out a survey to try and get to the bottom of how customers feel about the location…
Call Centre Location
- 18 June 2021 | Omnichannel CX in the Travel Industry During Pandemic
- 17 June 2021 | Maintel Wins Contract to Deliver SD-WAN Enabled Network
- 17 June 2021 | North East Contact Centre Awards – The Competiton is on!
- 17 June 2021 | How to Navigate the Complexity of Digital Transformation
- 16 June 2021 | Come Together at 2021 Alvaria Customer Experience Conference
- 16 June 2021 | NICE Introduces AI Solution for Voice of the Customer
- 16 June 2021 | Ventrica Contact Centre Digital Multilingual Bureau
- 16 June 2021 | Customer Experience and why it Matters in your Contact Centre
- 15 June 2021 | AI-Driven Contact Centres in the New Era of Remote Working
- 15 June 2021 | SVL Presented with NICE Analytics Partner Award for 2020
- 10 June 2021 | Raise your profile! How to turn contact centre sceptics into fans
- 10 June 2021 | Capita Gains Contact Centre Renewal Contract with Tesco Mobile
- 10 June 2021 | Palatine Invests in Leading Tech Firm FourNet
- 9 June 2021 | Marks & Spencer Launch Voice of the Customer Programme
- 9 June 2021 | Is it safe to go back to the Contact Centre Now?
- 4 June 2021 | Metro Bank Launches New Bristol Contact Centre
- 4 June 2021 | Customer Satisfaction Is Important in fact Very Important
- 3 June 2021 | What’s stopping you from becoming a Connected Enterprise?
- 3 June 2021 | Maintel & Avaya enable Telegraph Media Group Transition to Cloud
- 3 June 2021 | Contact Centre Agents Want Employers to Offer Hybrid Working