According to a new online poll from the Call Centre Management Association (CCMA), supported by Sensée,…
Category: – Recruitment
greenbean appoint Dean Durrant as Associate Director of Client Solutions
greenbean proudly announces the latest addition to its senior leadership team with the appointment of Dean…
FourNet appoint Iain Johnson as Head of Solution Design
FourNet hires Sabio Group’s ex CCaaS solutions lead – Iain Johnson’s appointment as Head of Solution…
Does Working From Home Really Work?
Our blog recently explored the disconnect between the media view on working from home (WFH) and…
US Tour Operator Announce Manchester Contact Centre Plans
It has been reported that US based tour operator, Avanti Destinations,are set to open a 20-seat…
FourNet Appoints Capita’s Former Innovations Director to New CX Role
Digital transformation and customer experience specialists, FourNet, have appointed Capita’s former Director of Innovation, Alan Linter,…
Ventrica appoints Kathleen Roach as Head of Continuous Improvement
Ventrica is delighted to announce the appointment of Kathleen Roach as the new Head of Continuous…
Contact Centre Download: Customer Director Report 2023
The Customer Director report for 2023, published by Executive Search and Recruitment Consultants Douglas Jackson, is…
Car Finance Company Create 150 Contact Centre Jobs
Car finance company Zuto have announced plans to create up to 150 jobs between its Macclesfield…
greenbean GROW- Contact Centre Recruitment & Training Solution
greenbean Launches GROW Programme – An Innovative Recruitment & Training Solution for the Contact Centre Industry…
Institute of Export opens Peterborough Contact Centre
Institute of Export opens new contact centre in Peterborough to enhance its support for traders The…
AO On Recruitment Drive at Bolton Contact Centre
The online electrical retailer, AO, have announced the expansion of its customer service team at its…
Office Company Viking Create Contact Centre Jobs
Leicester based office supplies company Viking have announced the creation of 60 jobs at their Leicester…
Job Losses Announced at Firstsource Contact Centres
It has been reported that Indian owned Outsource company Firstsource has started consultation with staff and…
KURA on Recruitment Drive at Glasgow Contact Centre
Outsource company KURA are creating additional contact centre jobs following a recent contract win with Scottish…
Contact Centre Frontline Salaries up by 11% in the year
According to the UK Contact Centre Salary and Skills Guide, published today by the CCMA (Call…
Sabio Group Strengthens Commitment to Nordics Following Expansion
Sabio Group Strengthens Commitment to Nordics Following Recent Expansion » Nicolai Ginge named Country Manager for…
Contact Centre Academy Tackle the Contact Centre Talent Shortage
Reed Talent Solutions partners with the UK National Contact Centre Academy to tackle the contact centre…
ResQ Creating 290 New Contact Centre Jobs in Hull
ResQ takes second floor of historic Hammonds of Hull building, creating 290 new contact centre jobs…