It has been announced that HSBC are to close their Welsh language telephone line contact centre…
Category: – Recruitment
British Gas on 700 Recruitment Drive in its UK Contact Centres
British Gas hiring over 700 people in its UK contact centres – New staff across Edinburgh,…
BT Alness Contact Centre Set to Close
BT Alness contact centre, which employs 100 staff, is set to close in the New Year…
Content Guru Appoints Senior VP to Accelerate Growth in North America
Content Guru Appoints Senior Vice President to Accelerate Growth in North America – Matt McKernan joins…
ResQ Official Open Refurbished Contact Centre
New life breathed into iconic Hammonds of Hull building at ResQ’s official opening of the refurbished…
74% of Contact Centre Workers are Happy in their Jobs – But…….
74% of frontline contact centre workers are happy in their jobs – but….. one third of…
Contact Centre Leaders Point the Way To Hybrid Working Future
According to a new online poll from the Call Centre Management Association (CCMA), supported by Sensée,…
greenbean appoint Dean Durrant as Associate Director of Client Solutions
greenbean proudly announces the latest addition to its senior leadership team with the appointment of Dean…
FourNet appoint Iain Johnson as Head of Solution Design
FourNet hires Sabio Group’s ex CCaaS solutions lead – Iain Johnson’s appointment as Head of Solution…
Does Working From Home Really Work?
Our blog recently explored the disconnect between the media view on working from home (WFH) and…
US Tour Operator Announce Manchester Contact Centre Plans
It has been reported that US based tour operator, Avanti Destinations,are set to open a 20-seat…
FourNet Appoints Capita’s Former Innovations Director to New CX Role
Digital transformation and customer experience specialists, FourNet, have appointed Capita’s former Director of Innovation, Alan Linter,…
Ventrica appoints Kathleen Roach as Head of Continuous Improvement
Ventrica is delighted to announce the appointment of Kathleen Roach as the new Head of Continuous…
Contact Centre Download: Customer Director Report 2023
The Customer Director report for 2023, published by Executive Search and Recruitment Consultants Douglas Jackson, is…
Car Finance Company Create 150 Contact Centre Jobs
Car finance company Zuto have announced plans to create up to 150 jobs between its Macclesfield…
greenbean GROW- Contact Centre Recruitment & Training Solution
greenbean Launches GROW Programme – An Innovative Recruitment & Training Solution for the Contact Centre Industry…
Institute of Export opens Peterborough Contact Centre
Institute of Export opens new contact centre in Peterborough to enhance its support for traders The…
AO On Recruitment Drive at Bolton Contact Centre
The online electrical retailer, AO, have announced the expansion of its customer service team at its…
Office Company Viking Create Contact Centre Jobs
Leicester based office supplies company Viking have announced the creation of 60 jobs at their Leicester…