Companies hire potential over experience as skills shortage hits UK Almost two thirds of employers (58%)…
Category: – Recruitment
NPower Announce Closure of UK Contact Centres
Energy firm Npower is to close 3 contact centres with job losses up to 4,500 UK…
Sky To Create 500 Jobs at Leeds Contact Centre
Sky have announced the creation of 500 new jobs at their Leeds contact centre to meet…
Puzzel Appoints Rob Wiles as Partner Channel Director
Puzzel appoints Rob Wiles as Partner Channel Director – Appointment marks the launch of company’s new…
Burnley Council Gets A Brand New Contact Centre
Burnley Council’s new contact centre has been officially opened by the Mayor of Burnley, Councillor Anne…
Ventrica Appoints Chief Service Delivery Officer
Ventrica appoints Kathryn Chivers as Chief Service Delivery Officer to shape operational and client excellence Ventrica,…
Emerald Set To Create 200 Jobs at Waterford Contact Centre
Emerald Contact Centre, the customer care and sales support provider for a range of global financial,…
PPI Company Sheds 130 Jobs at Contact Centre
We Fight Any Claim, part of the We Plan Group, are shedding 130 jobs at its…
Motability Announce Details of Second Contact Centre
Motability Operations has confirmed that the company is creating up to 80 new jobs as Edinburgh…
Ascensos Improve Young People’s Job Prospects
Ascensos partners with DWP to improve job prospects of Isle of Wight’s young people A programme…
BGL Announce New Customer Services Director Lisa Steele
BGL announces new Customer Services Director for BGL Customer Services – Lisa Steele appointed Customer Services…
Ocado Announce Opening of New Contact Centre
Online grocery firm Ocado have announced the creation of 300 jobs in Sunderland with the opening…
RBS Contact Centre Closure Branded Deplorable by Unite
RBS closure of their contact centre in Southampton is branded as “deplorable” by Trade Union Unite…
Jabra Appointment Lee Davis to Drive Channel Strategy
Jabra announces appointment of Lee Davis to drive its enhanced channel strategy – UC channel expert…
RBS Cut 150 Jobs at Greenock Contact Centre
It has been announced that RBS are axing 150 jobs at their Greenock based contact centre.…
Content Guru Expand Leadership Team with New CIO
Content Guru, the world’s largest independent provider of Customer Engagement and Experience solutions, has expanded its…
Getting Recruitment Right in Contact Centres
People, peaks and personality: getting recruitment right in contact centres Recruitment has never been an easy…
Senior Appointments at Leading Contact Centre Specialists
Leeds-based contact centre specialist, BrightCloud Group, has expanded its team of specialists with the appointment of…
Ant Marketing To Open New Sheffield Contact Centre
Ant Marketing announce the opening of an additional contact centre in Sheffield employing 80 new staff.…