Content Guru has announced the appointment of a Sales Director for UK and Ireland, as well as a Global Partners Director and two Sales Directors in key EMEA regions, to ensure continued revenue growth in EMEA and support global expansion.
Content Guru experienced 25% growth in 2019 led by significant customer wins and rapid geographic expansion, with customers including UK Power Networks, RAC, and NHS 111 London. This continued growth speaks to significant global market opportunity and demand in the cloud-delivered Contact Centre as a Service (CCaaS) market, which is expected to hit $47.76 billion by 2025*.
The key hires are:
– Paul Emery, Sales Director UK & Ireland
Paul joins Content Guru from ScanSource, bringing 15+ years’ experience in the IT, Unified Communications and Software-as-a-Service (SaaS) industry across Sales, Product Management, and Technical and Service roles.
– Robinder Koura, Global Partners Director
Robinder brings more than 20 years of technology sales experience to his new role as Global Partners Director at Content Guru, most recently at RingCentral as Head of Channel Sales. With a proven track record of success in both Europe and the United States, Koura will focus on expanding, developing and managing Content Guru’s partner sales business globally.
– Graeme Walker, Sales Director Scotland & Northern Ireland
Graeme joins Content Guru with extensive leadership experience in the Telecommunications sector, including at TransUnion UK, Vodafone and Virgin Media Business.
– Roeland Van Wezel, Sales Director, Benelux
With more than 20 years of international experience in the Telecommunications and IT & Services industries, Van Wezel’s has served in a variety of sales and channel roles at Siemens, Nokia and Broadsoft (purchased by Cisco in 2018).
Martin Taylor, Deputy CEO at Content Guru, said,
“The Contact Centre is going through a period of fundamental transformation, both in terms of its move to the cloud and becoming a key part of a more sophisticated Customer Experience and Engagement environment,”
“As we continue to expand our business globally, the combined experience of our new sales leadership team will help us support our customers, which operate some of the world’s largest contact centres, in successfully making this transition,” concluded Taylor.
Europe’s leader in cloud CX and CCaaS and one of the world’s major providers of large-scale, mission-critical services, Content Guru supplies services to over 1,000 large enterprises and government organisations.
Content Guru’s cloud-native omnichannel communications solution, storm®, offers virtually limitless scalability, unmatched integration capabilities and industry-leading AI. Content Guru ensures customer experience and contact centers meet the needs of every customer, seamlessly. storm is used by public and private sector organisations across the Americas, Europe and Asia-Pac, in markets ranging from finance and healthcare through to government and utilities. Public sector customers relying on storm for mission-critical services include the NHS, Serco and US Federal Government.
For additional information on Content Guru view their Company Profile