Jabra Helps Organisations Save Money with Q1 – Saving money on professional quality headsets has never…
Category: – Products
Verint Extends Customer Engagement Optimisation Leadership
Verint Extends Customer Engagement Optimisation Leadership with Latest Release of Enterprise Feedback Management Verint Systems Inc.…
PeopleTECH launches service to evaluate contact centre effectiveness
PeopleTECH has launched a new contact centre evaluation service, that provides a thorough review of a…
SJS Solutions’ Revenue Jumps as New Digital Display Solutions become available
SJS Solutions ‘ Revenue Jumps 50% and Profits Double as New Digital Display Solutions Hit the…
SJS Solutions Prepares launch of Visual Communications Solution
SJS Solutions Executives said the company is just weeks away from launching a new platform which…
Jabra Unified Communications – Stealth Goes UC
Jabra Unified Communications; Responding to an increasing demand for Unified Communications audio devices, the Jabra Stealth…
eg solutions offers operational intelligence software
eg solutions continues to drive innovation within the back office by offering pioneering eg operational intelligence…
Verint Systems Announces Availability of Work Allocation Manager
Verint Systems New Solution Enables Smarter Engagement Across Back-Office and Blended Work Environments to Advance Productivity,…
VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running
Voicesage, the customer communications technology specialist, which is also nominated in a new technology ROI category,…
Enghouse Interactive Releases Communications Centre 8.1 Contact Centre Solution
Enghouse Interactive Releases Communications Centre 8.1 Contact Centre Solution Enhances Customer Interactions With New Operator Console,…
Storacall Pro-Active – New Internal Self Monitoring & Alerting System
Storacall Pro-Active – New Internal Self Monitoring & Alerting System for call recorders As call recording…
Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine
Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine® for Mobile Calling Analytics…
Interactive Intelligence Releases New Cloud-Based Enterprise
Interactive Intelligence Group Inc.has released a new cloud-based enterprise collaboration service delivered from its PureCloud℠ platform.…
CCMS Launch Business Catalyst Packages for Contact Centres
Contact Center Managed Services UK Ltd have launched an innovative range of Consultancy packages, designed to…
Avaya and Google Collaborate on Contact Centre Solutions
Avaya have announced it is working with Google on innovative contact centre solutions for businesses. The…
Connect from Intelecom now fully integrated with Salesforce
Intelecom Group AS has launched a new application on the Salesforce AppExchange to allow a seamless…
Software Magazine Names Interactive Intelligence among its 2014 Software 500 Ranking
Interactive Intelligence breaks into the top 200 among the world’s 500 largest software and services suppliers…
Rostrvm Solutions and Pythagoras offer MS Dynamics CRM
Rostrvm Solutions, the customer service hub software provider, has teamed up with Pythagoras to provide flexible…