LiveOps have announced the launch of the LiveOps for Microsoft Dynamics CRM. LiveOps for Microsoft Dynamics…
Category: – Products
Aeriandi increases security for Shop Direct card payment
Aeriandi increases security for Shop Directs card payment customers using its revolutionary payment software delivered via…
Eckoh Granted Patent for CallGuard Payments Technology
Eckoh have announced that effective from the 11th June 2014, it has been granted a patent…
VXi Corporation Headset Tested & Certified
VXi Corporation UC ProSet™ has proven to be a leading performer in headset technology for the…
Integrated Research Revolutionises Contact Centre Performance
Integrated Research have announced new software designed to target major contact centre system flaws capable of…
Interactive Intelligence Launch New Cloud Services
Interactive Intelligence PureCloud offers suite of enterprise application services built on new distributed cloud architecture Interactive…
Bright UK launches new Voice of Customer analytics features
“Like speech analytics but at a fraction of the cost” Bright announces new features to its…
Nixxis integrates into Salesforce.com via OpenCTI
Salesforce.com, pioneer in Cloud based CRM, is available with Nixxis Contact Suite. To answer the request…
VoiceSage launch of Touch Messaging Service
VoiceSage has continued to show impressive growth with the launch of its new product offering VoiceSage‘Touch’.…
Verint Introduces Business Impact Solution
Verint® Systems Inc. have announced the availability of Verint Branch Sales Effectiveness™, the latest addition to…
Avaya Releases Contact Centre Select
Avaya has announced Avaya Contact Centre Select, the latest addition to its customer experience management solutions…
New Storacall VoIP call recording system
The deployment of VoIP is becoming increasingly prevalent and is changing the way companies communicate and…
Enghouse Interactive Releases Version 9.0 of its Enterprise Contact Centre
Product Updates focus on enhancing collaboration, operational efficiencies, and reducing cost of ownership Enghouse Interactive have…
Noble Systems Launch Noble® for Sales Cloud Fast Start
Noble Systems have announced the launch of its Noble® for Sales Cloud Fast Start solution. Noble…
Jabra Launches the New Jabra MOTION Office Bluetooth Headset
Building on the success of previous generations, the new Jabra MOTION™ Office is the ultimate wireless…
Jabra Makes Great Sound Look Good at Red Dot 2014
A new design process has made the Jabra BIZTM2300 one of the very first industrial design…
Aspect advances omni-channel customer communications in the cloud
Proactive Engagement Suite • Offering responds to shift in demand for proactive, predictive customer care wherever,…
Altitude Software White Paper on Best Practices Using Real Time Analytics
Altitude Software has released a new white paper aimed at helping businesses to achieve customer engagement…