Enghouse Showcase Omni-Channel Contact Centres

Enghouse Interactive to Showcase Omni-Channel Contact Centres at GITEX Technology Week Enghouse Interactive, a leading developer…

TTEC Announce Series of Customer Experience Events

Contact Centre Events: A TTEC Thought Leadership Series – The CX Tipping Point Featuring Forrester Principal…

Get Connected – Welcome to the Hybrid Workforce

Get Connected 2019 – Welcome to the Hybrid Workforce – Humans and Technology working together Welcome…

NICE Announce Contact Centre Conference Dates

NICE announce Autumn Contact Centre Conference dates; Personal Connections Elevated with Analytics on Thursday 19th September…

Noble Systems to Host 2019 SNUG Conference

Noble Systems, global leader in omnichannel contact centre technology solutions, will host its 2019 Select Noble…

Noble Systems Sponsor CX Event of the Year

Noble Systems, global leader in omnichannel contact centre technology solutions, is proud to sponsor CXS (Customer…

Speakers Announced at ‘Winning With Complaint Handling’

Awards International announce the full list of companies that will be speaking at this year’s Winning…

CX Rockstar takes the stage at Puzzel Get Connected 2019

CX Rockstar takes to the stage at Puzzel Get Connected 2019 Contact centre event on Thursday…

Noble Systems | CXS | Customer Experience Summit

Noble Systems |CXS |Customer Experience Summit London The Event of the Year, An Unbeatable Price Held…

Webinar: Contact Centre Benchmarking & Service Trends

New research reveals contact centre benchmarking stats and service trends A contact centre’s success ultimately hinges…

Puzzel Contact Centre Conference: Get Connected 2019

 Puzzel Contact Centre Conference 2019 – Get Connected Welcome to the Hybrid Workforce – humans and…

Customer Contact Week 2019 – Conference Update

How Technology is Transforming the Role of the Customer Contact Agent In the lead up to…

Winning With Complaint Handling Conference

Supercharge your complaint handling at the Winning With Complaint Handling Conference As a contact centre professional,…

Customer Contact Week Europe 2019 – Amsterdam

Customer Contact Week Europe 2019 – Europe’s flagship representation of the world’s largest customer contact event…

Content Guru Showing the Way to Better Engagement

Content Guru Showing the Way to Better Engagement at Digital Government Conference Global leader in cloud-based…

NICE Interactions Showcases Best Contact Centre Practices

NICE Interactions EMEA 2019 to Showcase Best Practices for Elevating Personal Connections via Analytics, Automation, Cloud…

Seminar – Employee Engagement in Contact Centres

The Future of Employee Engagement in contact centres SVL Business Solutions, in conjunction with NICE, is…

What To Expect When Outsourcing To South Africa

“What To Expect When Outsourcing your contact centre to South Africa: Direct Line share their experience”…

How Does your Contact Centre Measure Up?

How Does your Contact Centre Measure Against the Competition? How does your contact centre compare to…

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