Global communications company Infobip has been ranked leading service provider in the mobile messaging space by…
Category: – Awards
QStory Applauded by Frost & Sullivan for Contact Centres
QStory Applauded by Frost & Sullivan for Helping Contact Centres Build Flexible Work Environments with Its…
Content Guru Shortlisted For 3 Categories at ECCCSA
Content Guru Shortlisted For 3 Categories at European Contact Centre and Customer Service Awards 2021 Content…
Content Guru Named in 2021 Magic Quadrant for CCAAS
Content Guru has been named in the Challenger quadrant of the 2021 Gartner® Magic Quadrant™ for…
ECCCSA Awards 2021 Nominations – Now Closed
The 2021 European Contact Centre & Customer Service Awards close for nominations at midnight this Friday,…
Talkdesk Ranked #1 in G2 Reports Most of any CCaaS Provider
Talkdesk Ranked #1 in 16 G2 Summer Reports, Most of any CCaaS Provider Peer review site…
North East Contact Centre Awards – The Competiton is on!
Major new employers across the North East are set to compete against established international brands for…
SVL Presented with NICE Analytics Partner Award for 2020
SVL have announced that they have been awarded NICE EMEA contact centre analytics partner for 2020.…
FourNet Ranked Amongst Top 40 UK Tech & Telecoms Co’s
FourNet ranked one of the top 40 UK tech and telecoms companies – Tech firm also…
TTEC EMEA Success at Customer Centricity Awards
TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and…
Avoira & Noetica Win National Innovation Award
Avoira & Noetica Win National Innovation Award Technology solution specialist Avoira has been named winner of…
European Contact Centre & Customer Service Awards
New Chair of Judges as the European Contact Centre & Customer Service Awards 2021 open for entries …
VeriCall Wins Best In Customer Centre Solutions in AI
VeriCall Wins Best In Customer Centre Solutions in AI Global Media’s 2021 Business Elite Awards Outsource…
UK National Contact Centre Awards 2021 Shortlist Announced
UK National Contact Centre Awards 2021 shortlist announced as tickets go on sale for Awards Dinner…
Double success for Sensée at the 2021 Forum Awards
Work-from-home specialist Sensée has won an Innovation and Transformation Award for ‘Engaged Homeworking’ at the 2021…
NICE Positioned Highest in 2021 Gartner Magic Quadrant for WEM
NICE Positioned Furthest and Highest in 2021 Gartner Magic Quadrant for Workforce Engagement Management in contact…
Gold Winners Stories at ECCCSA Conference Online
Gold winners tell their award-winning stories at first-ever ECCCSA Conference online The organisers of the European Contact…
TTEC Success at Global Sourcing Association Awards
TTEC in EMEA win 3 top awards as they are recognised as Employer of the Year,…
Iain Banks, Group Vice President EMEA wins Director of the Year
Iain Banks, Group Vice President EMEA wins Director of the Year Award at the “2021 Global…