Category: Puzzel

- Articles - Industry News - Social Media/Digital Puzzel

Selling CCaaS to the CFO

15 July 2014
Contact- Centres

Contact Centre as a Service (CCaaS): Six ways to convince the CFO it’s worth the investment…

- Cloud - Industry News Puzzel

Contact Centre as a Service (CCaaS)

3 July 2014
Contact- Centres

Klaas van der Leest, Managing Director, Intelecom UK Ltd, explains how CCaaS can support the ups…

- Articles - Industry News - WFM Puzzel

Contact Centre as a Service (CCaaS) and Workforce Optimisation (WFO)

10 June 2014
Contact- Centres

Klaas van der Leest, UK Managing Director, Intelecom UK Ltd says it’s time to connect the…

- Customer Service/Experience - Industry News Puzzel

Lyse selects Connect multi-channel contact centre solution from Intelecom

9 May 2014
Contact- Centres

Intelecom Group AS have announced that Norwegian industrial group Lyse has implemented Connect, Intelecom’s multi-channel contact…

- Articles - Industry News Puzzel

Web chat: Why it’s becoming the customer channel of choice

28 February 2014
Contact- Centres

Klaas van der Leest, UK Managing Director, discusses the benefits of Web chat and explains how…

- Articles - Cloud - Industry News Puzzel

7 myths about contact centres in the cloud

15 January 2014
Contact- Centres

Klaas van der Leest, UK Managing Director Cloud computing is here to stay and cloud providers…

- Articles - Industry News - Social Media/Digital Puzzel

How the cloud has come of age with social media

15 November 2013
Contact- Centres

Klaas van der Leest, UK Managing Director, Intelecom argues the case for cloud-based contact centres Flexibility,…

- Cloud - Industry News - WFM Puzzel

Intelecom Announces Extension of its Contact Centre in the Cloud

29 October 2013
Contact- Centres

Customers to Benefit from Integrated Contact Centre Solution Based on Intelecom Connect and Verint Impact 360…

error: Content Protected