20 May
02:00 PM
Until
20 May, 02:50 PM
50m
How can contact centres overcome today's recruitment challenges?
Join Premier CX and HiringBranch for an exclusive webinar where we’ll explore how leading global contact centres are tackling these challenges with a radical, skills-first hiring approach – as well as why recruiting via WhatsApp is shaping the future of hiring.
Recruiting effective contact centre agents is getting harder. Easy Apply bots, AI screening systems reviewing AI-generated CVs, and pressure to hire quickly mean top talent is often passed over – leading to poor hires and high attrition.
In this webinar, you will learn:
- Why one‑click apply and automated CV screening are causing recruiters to miss high‑quality talent
- How top‑skilled agents become top‑quartile performers and attrit up to 27x less
- How conversational, voice-based assessments measure real job readiness with 98% accuracy
- Why skills-based hiring, delivered through a WhatsApp candidate experience, transforms engagement
For additional information on this webinar or to register Click Here
Platform: Online via Microsoft Teams
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