Datametrix Selects Enghouse for Contact Centre as a Service

Datametrix Selects Enghouse Interactive for Contact Centre as a Service – Selection of CCSP cloud contact…

Webinar: Best Practices to Create Great Customer Service

Hear best practices to create great customer service Join Enghouse Interactive and Richard Snow from Ventana Research…

Enghouse Interactive New Attendant Console Microsoft Skype

Enghouse Interactive Debuts New Attendant Console for Microsoft Skype for Business Cloud PBX at Microsoft Ignite…

Take Control of your Contact Centre Telephone Usage

Taking Control of your Telephone Usage – a Business Guide to Call Accounting – Trevor Davis,…

Enghouse Interactive Heralds The Age of the Digital Customer

Enghouse Interactive Heralds “The Age of the Digital Customer” at CX16 Customer Experience Event Enghouse Interactive…

Cargiant Contact Centre Revs up Customer Engagement

Cargiant Revs up Customer Engagement in the Cloud with Enghouse Interactive, Cisco and 365IT Based in…

Enghouse Interactive Signs Partnership Deal with Skype for Business

Enghouse Interactive Signs Partnership Deal with Skype for Business Specialist, Koris Further enhancing the reach and…

Best Practices for Making the Boat go Faster – Download

Best Practices for Making the Boat go Faster Enhancing customer experience performance in your contact centre.…

Enghouse Interactive Sign up MeetingZone as EMEA Partner

Enghouse Interactive Signs up Microsoft Skype for Business Voice Expert MeetingZone as New EMEA Partner  The…

What’s the Next big thing in Cloud Contact Centres?

What’s Next with Cloud Contact Centres? asks Enghouse Interactive Like many other sectors, the contact centre…

Enghouse brings Emotional Intelligence to the Contact Centre

Enghouse Interactive is enabling enterprise customers of its Quality Management Suite (QMS) to bring more emotional…

Robots are Coming but are they taking over the Contact Centre?

“The Robots are Coming”… but are they really Taking over the Contact Centre? by Jeremy Payne,…

Are you listening to your customers and agents?

Are you listening to your customers and agents? Find out how listening to both customers and…

Enghouse Help Contact Centres Punch above their Weight

Enghouse Interactive Helps Mid-sized Organisations Punch above their Weight in Customer Experience – Communications Centre 2016…

Case Study – E-Plus: More quality and less cost for outbound campaigns

Case Study – E-Plus: More quality and less cost for outbound campaigns E-Plus Group, a German…

Enghouse Interactive & Voyager Networks Set to Deliver Change in Contact Centre Space

Enghouse Interactive and Voyager Networks Partnership Deal Set to Deliver Change in Mid-market Contact Centre Space…

Broadacres Housing Uses Enghouse Contact Centre Platform

Broadacres Housing Association Uses Enghouse Contact Centre Platform to Revolutionise Customer Interaction Approach In order to…

Enghouse Interactive Technology Helps George Banco

George Banco has implemented Enghouse Interactive Communications Centre (EICC), a flagship customer interaction solution, from contact…

Businesses Failing to Measure Customer Service

Enghouse Interactive Survey Reveals Many Businesses Failing to Measure or Monitor Customer Service Quality Research highlights…

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