Britannic Restores Customer Trust in Business Communications

Britannic Restores Customer Trust in Business Communications – Tackling Fraud, Spam, and Engagement Challenges for UK…

Social Housing: Are you Really Listening To Your Tenants?

Social Housing: Are you Really Listening To Your Tenants? The top 3 issues social housing associations…

Signed, Sealed, Delivered – the Demise of Customer Experience

Signed, Sealed, Delivered – the Demise of Customer Experience in the contact centre.  Jonathan Sharp, CEO,…

Britannic Streamline Breast Cancer Now’s Telephony

Britannic Streamline Breast Cancer Now’s Telephony – Ensuring Customers Always Get Through First Time to their…

Britannic Named Supplier on Crown Commercial Service’s Network Services

Britannic Named Supplier on Crown Commercial Service’s Network Services 3 Framework  Facilitating the Procurement of UC,…

Contact Centre Interview: Jonathan Sharp – CEO, Britannic

Contact Centre Interview: Jonathan Sharp – CEO, Britannic The contact centre industry is changing at a…

How AI Can Help Transform Mental Health Services

AI can help Transform Mental Health Services – In the light of Mental Health Week (May…

Company Profile: Britannic

Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the…

Britannic & 8×8 Help Plus Dane Housing Improve CX

Britannic and 8×8 help Plus Dane Housing Improve Customer Experience in their contact centre Connecting agents…

Sky’s the limit for Britannic’s SIP netX2

Britannic, specialists in business communications, managed services and digital contact centre solutions today announced they are…

Southway Housing Get Britannic Contact Centre Solution 

Southway Housing Trust get Personal with Britannic Contact Centre Solution  Britannic Technologies, specialists in business communications…

Peabody Housing Reduce Emails by 30% with INBOX

Peabody Housing Association Reduce Emails to its contact centre agents by 30% with INBOX Peabody Housing…

Thrive Homes Thrive with Britannic Contact Centre Solution 

Britannic Technologies, specialists in business communications and managed services, have announced that they will supply Thrive…

95% Cost Savings to Your Contact Centre with AI & Automation

Deliver 95% Cost Savings to Your Contact Centre with AI and Automation with Britannic Technologies Britannic…

Britannic Technologies Announces Partnership with Five9

Britannic Technologies Announces Partnership with Five9 Britannic Technologies have announced a strategic partnership with Five9, a…

Add Value to Customer Experience with your Contact Centre

Add Value to CX with your Contact Centre – 89% of companies expect that customer experience…

Reducing Costs and Improving CX in Local Government

Reducing Costs and Improving Customer Experience in Local Government Throughout the webinar we’ll consider how local…

South Liverpool Homes Contact Centre is as Safe as Houses

Britannic Technologies, specialists in business communications, systems integration and managed services today announced it provides a…

Britannic Technologies Launch Free INBOX Software & Support

Britannic Technologies Launch Free INBOX Software & Support during COVID-19 Pandemic Britannic Technologies, have announced they…

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